I’m reaching out regarding my Wyze Cam Pan v3. The camera has developed an issue with its internal flex cable, which appears to be broken or damaged. As a result, the device is no longer functioning properly.
Could you please advise me on the next steps? I’d like to know whether this issue is covered under warranty or if repair/replacement options are available.
I can provide photos or additional details if needed to help with the assessment.
What did Support say when you contacted them? Since this is primarily a user-to-user support community, your best next steps for determining warranty status would be via contacting Wyze Support. If that doesn’t pan out () because the camera’s age or other factors and you want to attempt a DIY repair, then some Forum members might be able to suggest guidance. I’d really start by contacting Wyze directly, though, at this point.
Technically yes, but as long as you don’t volunteer that info, it doesn’t matter. They replaced one of my Panv3s last year and didn’t even ask for the old one back.
) because the camera’s age or other factors and you want to attempt a DIY repair, then some Forum members might be able to suggest guidance. I’d really start by contacting Wyze directly, though, at this point.