# Wyze Cam Pan V2 resetting

**URL:** <https://forums.wyze.com/t/wyze-cam-pan-v2-resetting/239763>\
**Category:** Cameras\
**Tags:** cam-pan-v2\
**Created:** [August 25, 2022, 1:01pm UTC](https://forums.wyze.com/t/wyze-cam-pan-v2-resetting/239763 "2022-08-25T13:01:16Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![kwpodolsky](https://avatars.discourse-cdn.com/v4/letter/k/c67d28/32.png) [@kwpodolsky](https://forums.wyze.com/u/kwpodolsky)\
**Post date:** [August 25, 2022, 1:01pm UTC](https://forums.wyze.com/t/wyze-cam-pan-v2-resetting/239763/1 "2022-08-25T13:01:16Z")

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My Cam Pan V2 is constantly resetting for no know reason.  
I have submitted a ticket to support along with logs and haven’t gotten a response back as to why.  
Device has the latest firmware (at least app doesn’t say there is newer) and I have Cam Plus setup on it (also on a couple other cameras).

Anyone else run into this issue?  
And if so, how did your fix it? Factory reset and reinstall (as suggested by support)?

TIA

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**Author:** ![K6CCC](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/k6ccc/32/1591_2.png) [@K6CCC](https://forums.wyze.com/u/K6CCC)\
**Post date:** [August 25, 2022, 1:49pm UTC](https://forums.wyze.com/t/wyze-cam-pan-v2-resetting/239763/2 "2022-08-25T13:49:17Z")

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Assuming not a camera problem itself, my first guess would be a power problem.

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**Author:** ![IEatBeans](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/ieatbeans/32/33378_2.png) [@IEatBeans](https://forums.wyze.com/u/IEatBeans)\
**Post date:** [August 25, 2022, 2:30pm UTC](https://forums.wyze.com/t/wyze-cam-pan-v2-resetting/239763/3 "2022-08-25T14:30:06Z")

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Yup, make sure your using the power adapter and cable included in the box. Try another outlet.