Wyze cam pan offline, but works

[SlabSlayer]

Wyze has been trying to pinpoint the source of the “offline” but still streams anomaly. They have specifically requested users who experience this to email them Cam SD Logs:

@WyzeJasonJ

When the device shows offline, please take out the microSD card and wait a second before re-inserting the card (or inserting a new microSD card). The camera will then make two “ding” sounds usually within 30 seconds. On your microSD card, there will be a root or log folder with the device log that you can access with a computer. The files are named as xxxxx_log.txt. If there are multiple logs, select the most recent log file.

When you have the log, please email it along with a description of the issue and the date, time, and time zone that it occurred to:

microsdcardlogs@wyze.com