# Wyze Cam Outdoor dead after firmware update **URL:** \ **Category:** Cameras\ **Tags:** cam-outdoor-v1\ **Created:** [March 17, 2022, 8:26pm UTC](https://forums.wyze.com/t/wyze-cam-outdoor-dead-after-firmware-update/221907 "2022-03-17T20:26:04Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![amarsingh.tom](https://avatars.discourse-cdn.com/v4/letter/a/d2c977/32.png) [@amarsingh.tom](https://forums.wyze.com/u/amarsingh.tom)\ **Post date:** [March 17, 2022, 8:26pm UTC](https://forums.wyze.com/t/wyze-cam-outdoor-dead-after-firmware-update/221907/1 "2022-03-17T20:26:04Z")
My outdoor cam said it needed to do a firmware update. This was in the first week of March, 2022. So it failed and I let it retry. Then it failed again. I waited a day and tried again and it failed. I tried it again and the camera went offline and never came back. I checked the blue light and it was on but flashing. I powered it off and on but it didn’t come back online. Anyone have an idea of what to do? I cannot get WYZE support for this. ---
**Author:** ![Antonius](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/antonius/32/106761_2.png) [@Antonius](https://forums.wyze.com/u/Antonius)\ **Post date:** [March 17, 2022, 11:30pm UTC](https://forums.wyze.com/t/wyze-cam-outdoor-dead-after-firmware-update/221907/2 "2022-03-17T23:30:15Z")
Go here and follow the directions; Download the Feb. 16 2022 firmware and try it that way. Make sure you follow the directions. Download the firmware file THEN extract the sd-update file to the SD card. > **[How to flash your Wyze Cam Outdoor firmware manually](https://support.wyze.com/hc/en-us/articles/360057688071)** > > Flash Firmware for Wyze Cam Outdoor > > > Wyze Cam Outdoor firmware files can be found on the Release Notes page. > > > Download the specific version of firmware from the Release Notes. > > Windows 10: Right-... ---
**Author:** ![amwtexas](https://avatars.discourse-cdn.com/v4/letter/a/22d042/32.png) [@amwtexas](https://forums.wyze.com/u/amwtexas)\ **Post date:** [March 18, 2022, 12:56am UTC](https://forums.wyze.com/t/wyze-cam-outdoor-dead-after-firmware-update/221907/3 "2022-03-18T00:56:43Z")
My camera updated wirelessly, but when it rebooted there was no status light, and the IR LEDs in the front are flashing two on one side, and four on the other side, all flashing four times and then a pause, repeat. Tried to flash with the SD card, but no luck. Does anyone know what can be done? I just got this camera today, the fifth camera in my system and the first to fail. Thanks, ---
**Author:** ![amarsingh.tom](https://avatars.discourse-cdn.com/v4/letter/a/d2c977/32.png) [@amarsingh.tom](https://forums.wyze.com/u/amarsingh.tom)\ **Post date:** [March 22, 2022, 2:09am UTC](https://forums.wyze.com/t/wyze-cam-outdoor-dead-after-firmware-update/221907/4 "2022-03-22T02:09:30Z")
My WyzeCam Outdoor does not have an SD Card slot, so that procedure is not useful to me. I think I need to connect it to the base station to do updates. I will try to reset the device and get the base station to see it again. ---
**Author:** ![amarsingh.tom](https://avatars.discourse-cdn.com/v4/letter/a/d2c977/32.png) [@amarsingh.tom](https://forums.wyze.com/u/amarsingh.tom)\ **Post date:** [March 22, 2022, 2:31am UTC](https://forums.wyze.com/t/wyze-cam-outdoor-dead-after-firmware-update/221907/5 "2022-03-22T02:31:05Z")
Power cycling the base station allowed it to connect to the Outdoor Cam. Thanks for the help. ---
**Author:** ![amwtexas](https://avatars.discourse-cdn.com/v4/letter/a/22d042/32.png) [@amwtexas](https://forums.wyze.com/u/amwtexas)\ **Post date:** [March 22, 2022, 3:13am UTC](https://forums.wyze.com/t/wyze-cam-outdoor-dead-after-firmware-update/221907/6 "2022-03-22T03:13:14Z")
Mine completely died, getting a replacement under warranty. Great job from Wyze! ---
**Author:** ![Antonius](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/antonius/32/106761_2.png) [@Antonius](https://forums.wyze.com/u/Antonius)\ **Post date:** [March 22, 2022, 12:14pm UTC](https://forums.wyze.com/t/wyze-cam-outdoor-dead-after-firmware-update/221907/7 "2022-03-22T12:14:56Z")
The SD slot is on the bottom corner of the cam, you have to pull open the little rubber cover gently. Happy your cam is working but you should read this for reference. > **[How do I install a microSD card in my Wyze Cam Outdoor?](https://support.wyze.com/hc/en-us/articles/360057944472-How-do-I-install-a-microSD-card-in-my-Wyze-Cam-Outdoor-)** > > To install a microSD card in a WCO:  > > Pull the base away from the bottom of your camera. > Lift and pull aside the protective cover labeled SD CARD. > Insert the microSD card into the slot, pressing it...