# Wyze bulb disconnected

**URL:** <https://forums.wyze.com/t/wyze-bulb-disconnected/77311>\
**Category:** Power & Lighting\
**Tags:** not-platform-specific\
**Created:** [December 16, 2019, 7:43pm UTC](https://forums.wyze.com/t/wyze-bulb-disconnected/77311 "2019-12-16T19:43:52Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![amy615](https://avatars.discourse-cdn.com/v4/letter/a/db5fbb/32.png) [@amy615](https://forums.wyze.com/u/amy615)\
**Post date:** [December 16, 2019, 7:43pm UTC](https://forums.wyze.com/t/wyze-bulb-disconnected/77311/1 "2019-12-16T19:43:52Z")

</div>

Hi All,

Just installed 2 Wyze bulbs about a week ago and they have been working perfectly. I went into the app today and it shows that both devices are “offline”. I also have 2 Wyze pan cameras and they are working fine. That lets me know that my network is up and running. My question is, do I need to travel back home to troubleshoot the bulbs or is there anything that can be done remotely to get them back up and running? #wyze_bulb

---

<div class="post-metadata">

**Author:** ![JGvegas](https://avatars.discourse-cdn.com/v4/letter/j/c4cdca/32.png) [@JGvegas](https://forums.wyze.com/u/JGvegas)\
**Post date:** [December 16, 2019, 10:59pm UTC](https://forums.wyze.com/t/wyze-bulb-disconnected/77311/2 "2019-12-16T22:59:21Z")

</div>

The Wyze bulbs in my humble opinion are NOT ready for prime time. Wyze has acknowledge there is a problem with bulbs randomly going on. Reported by many but Wyze apparently has not been able to isolate the problem.

I have personally experienced this on two of my four Wyze bulbs. Some people have commented they have no problems.