# Wyze beta app data usage

**URL:** <https://forums.wyze.com/t/wyze-beta-app-data-usage/121268>\
**Category:** Beta\
**Tags:** important\
**Created:** [September 2, 2020, 4:34am UTC](https://forums.wyze.com/t/wyze-beta-app-data-usage/121268 "2020-09-02T04:34:47Z")\
**Posts on this page:** 15\
**Page:** 2

<div class="post-metadata">

**Author:** ![gemniii](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/gemniii/32/5776_2.png) [@gemniii](https://forums.wyze.com/u/gemniii)\
**Post date:** [September 8, 2020, 7:40am UTC](https://forums.wyze.com/t/wyze-beta-app-data-usage/121268/21 "2020-09-08T07:40:49Z")

</div>

This has happened before, maybe a year or so ago. Beta is Beta.  
I forget the exact conditions but after one Beta update virtually all my data was sucked up in a day.  
Make sure a mod sees this.

(Do to Covid 19 I’m virtually out of the active Wyze community, I’ve extremely slow upload speeds, sometimes \< .5Mb)

---

<div class="post-metadata">

**Author:** ![tomp](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/tomp/32/4837_2.png) [@tomp](https://forums.wyze.com/u/tomp)\
**Post date:** [September 8, 2020, 6:28pm UTC](https://forums.wyze.com/t/wyze-beta-app-data-usage/121268/22 "2020-09-08T18:28:25Z")

</div>

This is a recurrence of an earlier situation

> [@WARNING - Beware of "Wyze Test" Android app V2.6.371](https://forums.wyze.com/t/warning-beware-of-wyze-test-android-app-v2-6-371/70970/12):
>
> My production iOS app doesn’t leak much, but it does leak data on Cellular when I am on WiFi. For this reason I have prohibited the Wyze app from using Cellular. If I need it on the road I turn it on manually, but @NumberOne I would also love someone to look into why data leaks to Cellular happen when you are on WiFi. The iOS app runs fine without access to Cellular if WiFi is on, so why a data leak? P.S. – I have done no recent testing on this, the app has been prohibited from using Cellul…

[@moderators](https://forums.wyze.com/groups/moderators) - should this be passed on?

---

<div class="post-metadata">

**Author:** ![StopICU33](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/stopicu33/32/121370_2.png) [@StopICU33](https://forums.wyze.com/u/StopICU33)\
**Post date:** [September 8, 2020, 8:32pm UTC](https://forums.wyze.com/t/wyze-beta-app-data-usage/121268/23 "2020-09-08T20:32:50Z")

</div>

> [@gemniii](#):
>
> (Do to Covid 19 I’m virtually out of the active Wyze community, I’ve extremely slow upload speeds, sometimes \< .5Mb)

That stinks 🥺

---

<div class="post-metadata">

**Author:** ![WyzeJasonJ](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/wyzejasonj/32/8461_2.png) [@WyzeJasonJ](https://forums.wyze.com/u/WyzeJasonJ)\
**Post date:** [September 9, 2020, 3:12am UTC](https://forums.wyze.com/t/wyze-beta-app-data-usage/121268/24 "2020-09-09T03:12:44Z")

</div>

I have passed it up the chain to WYZE employees.

---

<div class="post-metadata">

**Author:** ![UserCustomerGwen](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/usercustomergwen/32/75644_2.png) [@UserCustomerGwen](https://forums.wyze.com/u/UserCustomerGwen)\
**Post date:** [September 10, 2020, 3:24am UTC](https://forums.wyze.com/t/wyze-beta-app-data-usage/121268/25 "2020-09-10T03:24:19Z")

</div>

Thanks! Sorry to hear about this trouble. I sent this link up the food chain. Any chance folks experiencing this have sent in logs?

---

<div class="post-metadata">

**Author:** ![jseward311](https://avatars.discourse-cdn.com/v4/letter/j/958977/32.png) [@jseward311](https://forums.wyze.com/u/jseward311)\
**Post date:** [September 10, 2020, 5:03pm UTC](https://forums.wyze.com/t/wyze-beta-app-data-usage/121268/26 "2020-09-10T17:03:06Z")

</div>

Just submitted

---

<div class="post-metadata">

**Author:** ![UserCustomerGwen](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/usercustomergwen/32/75644_2.png) [@UserCustomerGwen](https://forums.wyze.com/u/UserCustomerGwen)\
**Post date:** [September 10, 2020, 10:11pm UTC](https://forums.wyze.com/t/wyze-beta-app-data-usage/121268/27 "2020-09-10T22:11:29Z")

</div>

If you’re experiencing this, could you please upload a screenshot of your data use and submit an app log? I’ll get the information to the team member looking into this. I will need you to post the log number since I don’t have access to that system. 🙂

---

<div class="post-metadata">

**Author:** ![jseward311](https://avatars.discourse-cdn.com/v4/letter/j/958977/32.png) [@jseward311](https://forums.wyze.com/u/jseward311)\
**Post date:** [October 4, 2020, 4:55am UTC](https://forums.wyze.com/t/wyze-beta-app-data-usage/121268/28 "2020-10-04T04:55:58Z")

</div>

Track ID 46864

---

<div class="post-metadata">

**Author:** ![jseward311](https://avatars.discourse-cdn.com/v4/letter/j/958977/32.png) [@jseward311](https://forums.wyze.com/u/jseward311)\
**Post date:** [November 3, 2020, 6:20pm UTC](https://forums.wyze.com/t/wyze-beta-app-data-usage/121268/29 "2020-11-03T18:20:01Z")

</div>

I have switched to the pixel 5 with the same results. I will have to uninstall the app if this continues.

Background data disable. See screen shot.

Latest screenshot of cell data being used by wyze app. This happens every time I’m off wifi without even opening the app.

 ![Screenshot_20201103-131513](https://us1.discourse-cdn.com/wyze/original/3X/3/0/309c947bd0da3b0974de15e06c342092699ee2e5.png)

![Screenshot_20201101-164035](https://us1.discourse-cdn.com/wyze/original/3X/c/b/cbfdad91211b4ac42023a1bb9727d1143f2e98cb.png)

---

<div class="post-metadata">

**Author:** ![jseward311](https://avatars.discourse-cdn.com/v4/letter/j/958977/32.png) [@jseward311](https://forums.wyze.com/u/jseward311)\
**Post date:** [November 3, 2020, 6:23pm UTC](https://forums.wyze.com/t/wyze-beta-app-data-usage/121268/30 "2020-11-03T18:23:01Z")

</div>

New logs track Id 55513

---

<div class="post-metadata">

**Author:** ![Roald](https://avatars.discourse-cdn.com/v4/letter/r/74df32/32.png) [@Roald](https://forums.wyze.com/u/Roald)\
**Post date:** [November 3, 2020, 10:54pm UTC](https://forums.wyze.com/t/wyze-beta-app-data-usage/121268/31 "2020-11-03T22:54:21Z")

</div>

Same thing here.

---

<div class="post-metadata">

**Author:** ![gyzmo](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/gyzmo/32/47690_2.png) [@gyzmo](https://forums.wyze.com/u/gyzmo)\
**Post date:** [November 3, 2020, 11:10pm UTC](https://forums.wyze.com/t/wyze-beta-app-data-usage/121268/32 "2020-11-03T23:10:24Z")

</div>

There is a new beta application release today: \* iOS: 2.15.13(4)

- Android: 2.15.16

> [@2.15 Release Candidate app 11/03/2020](https://forums.wyze.com/t/2-15-release-candidate-app-11-03-2020/140221/1):
>
> VERSIONS: iOS: 2.15.13(4) Android: 2.15.16 \*\*\* Due to adjusted work schedules from iOS and Google, you may experience longer than usual review times. The app may take 2-24 hours to show on your device. \*\*\* NEW FEATURES: None BUG FIXES: Improved the new video player Fixed a bug preventing person detection filtering in Events for iOS Fixed a bug preventing turning off individual cameras when they were grouped Fixed a bulk firmware update bug Fixed a bug that prevented vie…

---

<div class="post-metadata">

**Author:** ![Roald](https://avatars.discourse-cdn.com/v4/letter/r/74df32/32.png) [@Roald](https://forums.wyze.com/u/Roald)\
**Post date:** [November 8, 2020, 7:40pm UTC](https://forums.wyze.com/t/wyze-beta-app-data-usage/121268/33 "2020-11-08T19:40:39Z")

</div>

It looks like it’s still happening, but I believe is just the result of the many false detections resulting from the new detection zone bug. Once they fix it, things will return to normal.

---

<div class="post-metadata">

**Author:** ![jseward311](https://avatars.discourse-cdn.com/v4/letter/j/958977/32.png) [@jseward311](https://forums.wyze.com/u/jseward311)\
**Post date:** [November 28, 2020, 5:06am UTC](https://forums.wyze.com/t/wyze-beta-app-data-usage/121268/34 "2020-11-28T05:06:07Z")

</div>

This is correct. I have recently switched back to the non beta app. This was to test the new AI detection features. The mobile data leak is not present in this version of the app. WYZE please find out what fix has escaped your beta code branch and patch. I don’t think it’s very good to expect your beta testers to pay for extra data just to help you out.

---

<div class="post-metadata">

**Author:** ![WyzeJasonJ](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/wyzejasonj/32/8461_2.png) [@WyzeJasonJ](https://forums.wyze.com/u/WyzeJasonJ)\
**Post date:** [February 26, 2021, 5:06am UTC](https://forums.wyze.com/t/wyze-beta-app-data-usage/121268/35 "2021-02-26T05:06:08Z")

</div>

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.

[Previous page](https://forums.wyze.com/t/wyze-beta-app-data-usage/121268.md?page=1)
