# Wyze app 2.43 - Released 7/6/2023

**URL:** <https://forums.wyze.com/t/wyze-app-2-43-released-7-6-2023/270909>\
**Category:** Wyze News\
**Tags:** update\
**Created:** [July 6, 2023, 5:55pm UTC](https://forums.wyze.com/t/wyze-app-2-43-released-7-6-2023/270909 "2023-07-06T17:55:32Z")\
**Posts on this page:** 20\
**Page:** 2

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**Author:** ![Resist](https://avatars.discourse-cdn.com/v4/letter/r/898d66/32.png) [@Resist](https://forums.wyze.com/u/Resist)\
**Post date:** [July 9, 2023, 12:55am UTC](https://forums.wyze.com/t/wyze-app-2-43-released-7-6-2023/270909/23 "2023-07-09T00:55:38Z")

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Hasn’t it always been like this. The current day is highlighted so you know it’s the current day. Any day you select before that is highlighted in grey.

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**Author:** ![bobinpensacola](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/bobinpensacola/32/26844_2.png) [@bobinpensacola](https://forums.wyze.com/u/bobinpensacola)\
**Post date:** [July 9, 2023, 12:39pm UTC](https://forums.wyze.com/t/wyze-app-2-43-released-7-6-2023/270909/24 "2023-07-09T12:39:01Z")

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As of 7:38 am 9 July still can’t get the Android app update.

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**Author:** ![Isaac\_Lew](https://avatars.discourse-cdn.com/v4/letter/i/919ad9/32.png) [@Isaac\_Lew](https://forums.wyze.com/u/Isaac_Lew)\
**Post date:** [July 10, 2023, 1:25am UTC](https://forums.wyze.com/t/wyze-app-2-43-released-7-6-2023/270909/25 "2023-07-10T01:25:34Z")

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Yes, I am experiencing this exact behavior on 2.43.0 (12) on iOS. At first I thought I had a smudge on my finger. 🙂 It seems that the bounding box for the fast forward button has gotten too close to the scrubbing dot or something like that. Very annoying.

-Isaac

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**Author:** ![Resist](https://avatars.discourse-cdn.com/v4/letter/r/898d66/32.png) [@Resist](https://forums.wyze.com/u/Resist)\
**Post date:** [July 10, 2023, 2:32am UTC](https://forums.wyze.com/t/wyze-app-2-43-released-7-6-2023/270909/26 "2023-07-10T02:32:39Z")

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How does Wyze not catch issues like this before releasing the update? You’d think they would have seen it right away. I’m baffled!

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**Author:** ![Antonius](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/antonius/32/106761_2.png) [@Antonius](https://forums.wyze.com/u/Antonius)\
**Post date:** [July 10, 2023, 6:01pm UTC](https://forums.wyze.com/t/wyze-app-2-43-released-7-6-2023/270909/27 "2023-07-10T18:01:58Z")

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Got a ticket for log #1104998 I submitted for the playback issue. Ticket #3159909 and I will not be exchanging 20 more email messages with support. I figure about 2-3 weeks and it will get fixed.  
The issue does not happen on my V3 Pro, just all three V3 cams.

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**Author:** ![WyzeJasonJ](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/wyzejasonj/32/8461_2.png) [@WyzeJasonJ](https://forums.wyze.com/u/WyzeJasonJ)\
**Post date:** [July 10, 2023, 8:25pm UTC](https://forums.wyze.com/t/wyze-app-2-43-released-7-6-2023/270909/28 "2023-07-10T20:25:30Z")

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The reason the ‘8’ is highlighted in your example is because that is to show what the current day is. The fact that when you click on the playback from the event from a prior day and it jumps you to the current day is an issue we are working on.

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**Author:** ![Resist](https://avatars.discourse-cdn.com/v4/letter/r/898d66/32.png) [@Resist](https://forums.wyze.com/u/Resist)\
**Post date:** [July 11, 2023, 1:14am UTC](https://forums.wyze.com/t/wyze-app-2-43-released-7-6-2023/270909/29 "2023-07-11T01:14:18Z")

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Wyze, fix the friggin FF button! I had around 50 motion detection recordings today and trying to fast forward through the video was such a pain. And I didn’t want to just blindly delete them because the AI tagging is so messed up that I’d miss something I wanted to record. So Wyze for the love of Christ fix your stuff and stop releasing new products. Focus on what you already have and customer support, both really suck! Can you tell I’m frustrated?!

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**Author:** ![HDRock](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/hdrock/32/11309_2.png) [@HDRock](https://forums.wyze.com/u/HDRock)\
**Post date:** [July 11, 2023, 2:20am UTC](https://forums.wyze.com/t/wyze-app-2-43-released-7-6-2023/270909/30 "2023-07-11T02:20:15Z")

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I haven’t checked again until today but still does not show up in Google Play , on 2 different Android phones, the version I have is 2.42.5

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**Author:** ![HDRock](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/hdrock/32/11309_2.png) [@HDRock](https://forums.wyze.com/u/HDRock)\
**Post date:** [July 11, 2023, 2:26am UTC](https://forums.wyze.com/t/wyze-app-2-43-released-7-6-2023/270909/31 "2023-07-11T02:26:46Z")

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Went there did that no update button

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**Author:** ![HDRock](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/hdrock/32/11309_2.png) [@HDRock](https://forums.wyze.com/u/HDRock)\
**Post date:** [July 11, 2023, 3:07am UTC](https://forums.wyze.com/t/wyze-app-2-43-released-7-6-2023/270909/32 "2023-07-11T03:07:42Z")

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I cleared the cache no fix, so I uninstalled the app , thought sure that would fix it but it did not , I am still on 2.42.5 and it does not show up in the play store as an update  
**Edit :** signed out of Google account signed back in no fix still no update for the wyze app, 16 other apps updated with no issue

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**Author:** ![carverofchoice](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/carverofchoice/32/107068_2.png) [@carverofchoice](https://forums.wyze.com/u/carverofchoice)\
**Post date:** [July 11, 2023, 6:14am UTC](https://forums.wyze.com/t/wyze-app-2-43-released-7-6-2023/270909/33 "2023-07-11T06:14:12Z")

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Interesting. I know you are quite capable, so I know you’re right.  
I have only seen this happen to people for Beta releases. This is the first time I’ve seen it happen to someone with a production release. I wonder what the cause could be.

- What Android Version are you on?
- In Google Play, select Settings and then About and what play store version do you have, and does it say your Play Protect Certification is certified (I’ve seen this be the issue a few times, particularly from used phones, Rooted phones (Google de-certifies it), or Chinese phones).

I find it very interesting that this is happening on Production Releases now and not just randomly with Beta Releases.

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**Author:** ![RiceOnIce](https://avatars.discourse-cdn.com/v4/letter/r/b5ac83/32.png) [@RiceOnIce](https://forums.wyze.com/u/RiceOnIce)\
**Post date:** [July 11, 2023, 6:12pm UTC](https://forums.wyze.com/t/wyze-app-2-43-released-7-6-2023/270909/34 "2023-07-11T18:12:31Z")

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no sound in live stream!  
i use the V3 cameras as my baby monitors, so i need to be able to hear my kids through the camera

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**Author:** ![Antonius](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/antonius/32/106761_2.png) [@Antonius](https://forums.wyze.com/u/Antonius)\
**Post date:** [July 11, 2023, 6:31pm UTC](https://forums.wyze.com/t/wyze-app-2-43-released-7-6-2023/270909/35 "2023-07-11T18:31:59Z")

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I just checked my three V3 cams and one V3 Pro and they all have sound on live stream and event videos using my iPhone and iPad.

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**Author:** ![RiceOnIce](https://avatars.discourse-cdn.com/v4/letter/r/b5ac83/32.png) [@RiceOnIce](https://forums.wyze.com/u/RiceOnIce)\
**Post date:** [July 11, 2023, 6:38pm UTC](https://forums.wyze.com/t/wyze-app-2-43-released-7-6-2023/270909/36 "2023-07-11T18:38:23Z")

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what ios version is your iphone? im on 16.5.1 iphone 13 pro

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**Author:** ![Antonius](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/antonius/32/106761_2.png) [@Antonius](https://forums.wyze.com/u/Antonius)\
**Post date:** [July 11, 2023, 6:39pm UTC](https://forums.wyze.com/t/wyze-app-2-43-released-7-6-2023/270909/37 "2023-07-11T18:39:45Z")

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16.5.1 iPhone SE2020 and 4th generation iPad 12.9

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**Author:** ![RiceOnIce](https://avatars.discourse-cdn.com/v4/letter/r/b5ac83/32.png) [@RiceOnIce](https://forums.wyze.com/u/RiceOnIce)\
**Post date:** [July 11, 2023, 6:42pm UTC](https://forums.wyze.com/t/wyze-app-2-43-released-7-6-2023/270909/38 "2023-07-11T18:42:39Z")

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i dont know what to say.  
even on the playback, i dont have sound.  
i even uninstalled the app, and re-installed it. no luck.  
unplugged the cameras, and still no luck.

my wife who is on iphone 11, and and older version of the app can hear sound.

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**Author:** ![Antonius](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/antonius/32/106761_2.png) [@Antonius](https://forums.wyze.com/u/Antonius)\
**Post date:** [July 11, 2023, 6:44pm UTC](https://forums.wyze.com/t/wyze-app-2-43-released-7-6-2023/270909/39 "2023-07-11T18:44:30Z")

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Have you tried restarting the phone after the update? I don’t know if it would do anything.

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**Author:** ![StevenA](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/stevena/32/98871_2.png) [@StevenA](https://forums.wyze.com/u/StevenA)\
**Post date:** [July 11, 2023, 6:45pm UTC](https://forums.wyze.com/t/wyze-app-2-43-released-7-6-2023/270909/40 "2023-07-11T18:45:33Z")

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On a side note, Apple released IOS 16.5.1a because of a security flaw.

> **[Apple releases important security fix for iPhone and iPad](https://9to5mac.com/2023/07/10/apple-releases-important-security-fix-for-iphone-and-ipad/)**
>
> 7/11: Pulled for breaking some websites. More to come. In addition to iOS 16.6 beta 5, Apple has released an...

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**Author:** ![sharo16](https://avatars.discourse-cdn.com/v4/letter/s/a9a28c/32.png) [@sharo16](https://forums.wyze.com/u/sharo16)\
**Post date:** [July 12, 2023, 2:26am UTC](https://forums.wyze.com/t/wyze-app-2-43-released-7-6-2023/270909/41 "2023-07-12T02:26:55Z")

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Thanks for the notes. I like the different notification sounds. It would be amazing if we could assign different sounds to different cameras. Is that in the works??

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**Author:** ![redsox18lvr](https://avatars.discourse-cdn.com/v4/letter/r/a698b9/32.png) [@redsox18lvr](https://forums.wyze.com/u/redsox18lvr)\
**Post date:** [July 12, 2023, 2:07pm UTC](https://forums.wyze.com/t/wyze-app-2-43-released-7-6-2023/270909/42 "2023-07-12T14:07:31Z")

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This was happening to me prior to this update. I see the email I sent Wyze was on 6/27:

“Playback (or any events on the “slide bar”) do not reflect. If I try to choose an event from the Events tab, it opens a playback screen but resorts to the live time. ” (ticket 3129976).

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