Wyze App 2.34 8/24/2022

I apologize for this happening, this is a known issue they are working on and yes 2.34.0.15 is the latest one.

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Live feed freezes after opening a camera. Motion detection grids don’t show live feed, unless I put my phone to sleep and wake it again. Oh and often the recordings are stuck loading and I have to exit out of the the events page and go back in to get them to load.

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Those are all valid issues, but they weren’t caused by this update. Thank you for reporting them again, and they will be fixed eventually.

No not this update, the last update.

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I have the same for a few days now. Even deleted and fresh install of the app. Same issue. Says I need to update but there is none.

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Anyone else notice the audio volume is lower with the new app??

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And they also still haven’t fixed the issue when trying to submit what is supposed to be tagged in the recording. It still frequently unchecked what I pick before I have a chance to submit it.

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Same here…nothing to update but getting the nag “Update Required” upon opening the already updated Wyze app.

…and here as well… IOS.

Why would anyone want a delay between the time the camera senses a human and the time it sends the alert to your phone?
That makes no sense to me. I always want to know as soon as possible if a person triggers my camera.

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Wyze, when are you going to fix the issues the previous update caused? Please stop adding features and focus more on fixing bugs.

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These are not the same thing. The update Jason mentioned was for CamPlus Pro cams that have a Professional Monitoring Alarm subscription. Activating the alarm upon the first detection of a person will lead to frequent false alarms and costly fees paid to the local authorities who respond frequently. The Friendly Faces detection, like person detection, needs time to be processed on the servers.

The current delay between cam motion activation and push notification for person detection is only limited by when the person enters the frame after motion is activated (could be late in the video upload), the speed at which the video is uploaded to the servers (slow WiFi/ISP), the workload on the AWS server interrogating the video and tagging it, and the return trip notification travel speed (ISP-WiFi vs Cellular).

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Well said SlabSlayer.

I will add my personal use experience with this…I have a Cam Plus Pro license/cam on my secondary Wyze account, and it always really bothered me that there was no delay. If I didn’t remember to disarm it (in the app) before I walked into my home office, the alarm goes off nearly immediately. It drives me nuts. I want a delay just like almost all other Home Monitoring Systems have an “Entry” or “Exit” Delay where other traditional ones will beep for 30 seconds or however long you set the delay for before the alarm triggers. This allows you to walk in the door, and punch in the “Disarm” code on the traditional security system’s keypad (CPP doesn’t use keypads, just the app) so the alarm doesn’t go off (In this case with CPP I want time to pull up the app and disarm it before the alarm goes off in my face). This is just the same thing here…give us a short delay so the alarm doesn’t go off on us the moment we walk in through our own door. Give me a chance to disarm my own alarm system first (pull up the app and disarm it). A few seconds will reduce an enormous of amount of stress and annoyance. I’ve been asking Wyze to add an Entry Delay option like this for this service so it wouldn’t drive me crazy. :slight_smile:

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Same issue here. Repeated pop up asking to update.

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Ahh, this makes perfect sense. However, I’m not sure having my security cameras connected to my security alarm system is a wise (pun intended) thing.
Not every person that comes within range of my cameras has intentions of trying to break in. Postman, FedX, UPS, Gas meter reader, lawn service…etc…etc. Add to that the often false detection and you have a real problem.
I would never tie the two together. If I get a notification and see that the individual has bad intentions, then my alarm system will be set off if the individual tries to enter, or from glass breakage. In addition, I can simply set off my alarm remotely if I see the individual is looking more and more like they will try to enter.
Otherwise, I fear you will get the “cry wolf” syndrome with the authorities because of the number of false alarms.

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The CPPro cam is the security alarm system and is intended for extreme low traffic areas when armed.

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App Update Hotfix for the “Update App” pop-up announced!

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Gotta ask again… Will the non-color bulb temperature ever become less cumbersome to set?

The wheel is very imprecise. Simply allowing direct Kelvin input would be sufficient… :sunglasses: The values are already present afterall. :man_shrugging:t2:

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Make sure you have added your vote and comment to this wishlist request!

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