# Wyze Alexa Integration **URL:** \ **Category:** Services & Integrations\ **Tags:** iphone-ipad\ **Created:** [July 1, 2021, 2:44am UTC](https://forums.wyze.com/t/wyze-alexa-integration/187877 "2021-07-01T02:44:22Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![m.jerry.kenig](https://avatars.discourse-cdn.com/v4/letter/m/838e76/32.png) [@m.jerry.kenig](https://forums.wyze.com/u/m.jerry.kenig)\ **Post date:** [July 1, 2021, 2:44am UTC](https://forums.wyze.com/t/wyze-alexa-integration/187877/1 "2021-07-01T02:44:22Z")
I have Alexa Fire TV boxes controlling Wyze bulbs and Wyze plug in ports by my voice commands. After replacing a burned out Wyze bulb with a new Wyze bulb, I lost the ability to control the Wyze components by voice command to an Alexa Fire TV box. I can control the > [@On another topic](https://forums.wyze.com/t/55157/1): > > Wyze plug works with Alexa app but not voice command. The response is “Sorry provider is having trouble” Wyze devices by my Wyze apps on my Iphones and Ipads. The Alexa apps on the same devices are linked to the Wyze apps and vice versa. However, the Alexa apps and the Fire TV boxes cannot find the Wyze bulbs or the Wyze plug in ports. What am I omitting to re-establish the connection? ---
**Author:** ![R.Good](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/r.good/32/107078_2.png) [@R.Good](https://forums.wyze.com/u/R.Good)\ **Post date:** [July 1, 2021, 2:48am UTC](https://forums.wyze.com/t/wyze-alexa-integration/187877/2 "2021-07-01T02:48:16Z")
Welcome to the community @m.jerry.kenig. Has Alexa found the new devices? Do the new Wyze devices have the same name? You may need to deleted the old devices from Alexa if they have the same name? Allowing the devices to connect as the new devices will have a different MAC address. ![image](https://us1.discourse-cdn.com/wyze/original/3X/4/6/46df834d3a7b8642e8f0b5099b5003f5f011348a.jpeg)