# Wyze 3 Cam skipping 1 oe 2 seconds on uploaded video recordings and playack **URL:** \ **Category:** Cameras\ **Tags:** cam-v3\ **Created:** [December 13, 2022, 10:35pm UTC](https://forums.wyze.com/t/wyze-3-cam-skipping-1-oe-2-seconds-on-uploaded-video-recordings-and-playack/251174 "2022-12-13T22:35:46Z")\ **Posts on this page:** 20\ **Page:** 2
**Author:** ![midnight\_jeep97](https://avatars.discourse-cdn.com/v4/letter/m/e68b1a/32.png) [@midnight\_jeep97](https://forums.wyze.com/u/midnight_jeep97)\ **Post date:** [January 5, 2023, 5:40pm UTC](https://forums.wyze.com/t/wyze-3-cam-skipping-1-oe-2-seconds-on-uploaded-video-recordings-and-playack/251174/21 "2023-01-05T17:40:59Z")
OK, I’m also having this issue, on all my cams V2 and V3 not consistent but has been happening a lot lately and seems to be getting worse as time goes by. I haven’t had time to investigate much but i see on here it is more than just I having this issue. I will try and capture a video of what I"m seeing. and also try and get a few logs. Android app and all on latest version of everything. ---
**Author:** ![midnight\_jeep97](https://avatars.discourse-cdn.com/v4/letter/m/e68b1a/32.png) [@midnight\_jeep97](https://forums.wyze.com/u/midnight_jeep97)\ **Post date:** [January 5, 2023, 6:10pm UTC](https://forums.wyze.com/t/wyze-3-cam-skipping-1-oe-2-seconds-on-uploaded-video-recordings-and-playack/251174/22 "2023-01-05T18:10:06Z")
[https://us1.discourse-cdn.com/wyze/original/3X/7/1/711159d1547a53af40ddedd93aacc43dacaa3d5c.mp4](https://us1.discourse-cdn.com/wyze/original/3X/7/1/711159d1547a53af40ddedd93aacc43dacaa3d5c.mp4) ---
**Author:** ![midnight\_jeep97](https://avatars.discourse-cdn.com/v4/letter/m/e68b1a/32.png) [@midnight\_jeep97](https://forums.wyze.com/u/midnight_jeep97)\ **Post date:** [January 5, 2023, 6:10pm UTC](https://forums.wyze.com/t/wyze-3-cam-skipping-1-oe-2-seconds-on-uploaded-video-recordings-and-playack/251174/23 "2023-01-05T18:10:29Z")
[https://us1.discourse-cdn.com/wyze/original/3X/1/f/1ffa05b0c5230f92bcda4334105b017df916f2f6.mp4](https://us1.discourse-cdn.com/wyze/original/3X/1/f/1ffa05b0c5230f92bcda4334105b017df916f2f6.mp4) this is on 2 different V3 cams. I also have same issue with V2. will upload that vid in a bit. ---
**Author:** ![jfoss](https://avatars.discourse-cdn.com/v4/letter/j/d26b3c/32.png) [@jfoss](https://forums.wyze.com/u/jfoss)\ **Post date:** [January 6, 2023, 10:42pm UTC](https://forums.wyze.com/t/wyze-3-cam-skipping-1-oe-2-seconds-on-uploaded-video-recordings-and-playack/251174/24 "2023-01-06T22:42:23Z")
Cam 2 Same Problem Log ID 881794 ---
**Author:** ![vally](https://avatars.discourse-cdn.com/v4/letter/v/c89c15/32.png) [@vally](https://forums.wyze.com/u/vally)\ **Post date:** [January 7, 2023, 2:11pm UTC](https://forums.wyze.com/t/wyze-3-cam-skipping-1-oe-2-seconds-on-uploaded-video-recordings-and-playack/251174/25 "2023-01-07T14:11:30Z")
Same issue as above on my V3 cams for well over a month. Log ID 882413 as example. ---
**Author:** ![Bentley](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/bentley/32/2322_2.png) [@Bentley](https://forums.wyze.com/u/Bentley)\ **Post date:** [January 9, 2023, 3:10am UTC](https://forums.wyze.com/t/wyze-3-cam-skipping-1-oe-2-seconds-on-uploaded-video-recordings-and-playack/251174/26 "2023-01-09T03:10:18Z")
Motion capture events skipping 3 to 5 seconds on V3 cameras. Recording starts and when object moves past the camera it jumps past the event up to 5 seconds. In general I find all playback on the V3 to be poor. Jumpy an unstable. [https://us1.discourse-cdn.com/wyze/original/3X/8/8/888f253597e679ce43c5d7f6a466fed71c85ee6e.mp4](https://us1.discourse-cdn.com/wyze/original/3X/8/8/888f253597e679ce43c5d7f6a466fed71c85ee6e.mp4) ---
**Author:** ![shoehn](https://avatars.discourse-cdn.com/v4/letter/s/e480ec/32.png) [@shoehn](https://forums.wyze.com/u/shoehn)\ **Post date:** [January 9, 2023, 6:54am UTC](https://forums.wyze.com/t/wyze-3-cam-skipping-1-oe-2-seconds-on-uploaded-video-recordings-and-playack/251174/27 "2023-01-09T06:54:11Z")
I was having the same issue on 2/3 v3’s since the last FW update. Yesterday I unplugged the 2 two that I was having issues with for 2 minutes and plugged them back in. For me, this has fixed the issue. The one that had been working properly, regularly gets unplugged and plugged back in. ---
**Author:** ![JCam](https://avatars.discourse-cdn.com/v4/letter/j/a88e57/32.png) [@JCam](https://forums.wyze.com/u/JCam)\ **Post date:** [January 9, 2023, 1:19pm UTC](https://forums.wyze.com/t/wyze-3-cam-skipping-1-oe-2-seconds-on-uploaded-video-recordings-and-playack/251174/28 "2023-01-09T13:19:04Z")
@shoehn I’ve noticed this in the past when I restarted a camera, but the problem comes back. I’m not sure how long it takes for the problem to reoccur. ---
**Author:** ![shoehn](https://avatars.discourse-cdn.com/v4/letter/s/e480ec/32.png) [@shoehn](https://forums.wyze.com/u/shoehn)\ **Post date:** [January 9, 2023, 7:46pm UTC](https://forums.wyze.com/t/wyze-3-cam-skipping-1-oe-2-seconds-on-uploaded-video-recordings-and-playack/251174/29 "2023-01-09T19:46:47Z")
@JCam I was wondering if I had seen this same thing in the past as well. I’ll keep an eye on it and report back if I notice the “skip” reappear. ---
**Author:** ![JodyPM](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/jodypm/32/75969_2.png) [@JodyPM](https://forums.wyze.com/u/JodyPM)\ **Post date:** [January 10, 2023, 7:58pm UTC](https://forums.wyze.com/t/wyze-3-cam-skipping-1-oe-2-seconds-on-uploaded-video-recordings-and-playack/251174/30 "2023-01-10T19:58:17Z")
This is absolutely ridiculous - months have passed and this issue has not been fixed. What’s the point in a security camera that skips recording important events? ---
**Author:** ![IEatBeans](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/ieatbeans/32/33378_2.png) [@IEatBeans](https://forums.wyze.com/u/IEatBeans)\ **Post date:** [January 10, 2023, 8:20pm UTC](https://forums.wyze.com/t/wyze-3-cam-skipping-1-oe-2-seconds-on-uploaded-video-recordings-and-playack/251174/31 "2023-01-10T20:20:23Z")
If your still experiencing this please get a log from the app and the camera and put the log numbers here. Also, make sure your app and firmware are up to date ---
**Author:** ![JodyPM](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/jodypm/32/75969_2.png) [@JodyPM](https://forums.wyze.com/u/JodyPM)\ **Post date:** [January 10, 2023, 8:31pm UTC](https://forums.wyze.com/t/wyze-3-cam-skipping-1-oe-2-seconds-on-uploaded-video-recordings-and-playack/251174/32 "2023-01-10T20:31:06Z")
I’ve submitted six logs to the dev team already. Here’s another one: Log 886596 ---
**Author:** ![Seapup](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/seapup/32/118966_2.png) [@Seapup](https://forums.wyze.com/u/Seapup)\ **Post date:** [January 10, 2023, 8:42pm UTC](https://forums.wyze.com/t/wyze-3-cam-skipping-1-oe-2-seconds-on-uploaded-video-recordings-and-playack/251174/33 "2023-01-10T20:42:16Z")
As a forum Maven, [IEatBeans](https://forums.wyze.com/u/IEatBeans) is offering to draw specific attention to developers for this particular issue via escalation channels. The Mavens can’t accomplish this without supporting information, in this case dev log ID numbers. Yours is buried in a sea of literally thousands submitted per day. If you have the log ID numbers handy, please post them as a reply to help escalate this issue. Log IDs are sent as a response to your submission via email and can also be found via Wyze app Home \> Account \> Wyze Support \> Log History. ---
**Author:** ![JodyPM](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/jodypm/32/75969_2.png) [@JodyPM](https://forums.wyze.com/u/JodyPM)\ **Post date:** [January 10, 2023, 8:42pm UTC](https://forums.wyze.com/t/wyze-3-cam-skipping-1-oe-2-seconds-on-uploaded-video-recordings-and-playack/251174/34 "2023-01-10T20:42:51Z")
Log 886596 ---
**Author:** ![midnight\_jeep97](https://avatars.discourse-cdn.com/v4/letter/m/e68b1a/32.png) [@midnight\_jeep97](https://forums.wyze.com/u/midnight_jeep97)\ **Post date:** [January 10, 2023, 9:42pm UTC](https://forums.wyze.com/t/wyze-3-cam-skipping-1-oe-2-seconds-on-uploaded-video-recordings-and-playack/251174/35 "2023-01-10T21:42:28Z")
Log #'s 883821, 880775, 877536, 868622 spread over a week or so. and this is happening on all my cams, V3 and V2 seam to be worse. ---
**Author:** ![midnight\_jeep97](https://avatars.discourse-cdn.com/v4/letter/m/e68b1a/32.png) [@midnight\_jeep97](https://forums.wyze.com/u/midnight_jeep97)\ **Post date:** [January 10, 2023, 9:53pm UTC](https://forums.wyze.com/t/wyze-3-cam-skipping-1-oe-2-seconds-on-uploaded-video-recordings-and-playack/251174/36 "2023-01-10T21:53:19Z")
I posted 4 logs, hope this helps ---
**Author:** ![shoehn](https://avatars.discourse-cdn.com/v4/letter/s/e480ec/32.png) [@shoehn](https://forums.wyze.com/u/shoehn)\ **Post date:** [January 10, 2023, 10:06pm UTC](https://forums.wyze.com/t/wyze-3-cam-skipping-1-oe-2-seconds-on-uploaded-video-recordings-and-playack/251174/37 "2023-01-10T22:06:04Z")
@JodyPM just out of curiosity. If you power cycle your cameras for an extended period, unplug for a minute plus, have you found that the skipping has gone away (for a while anyways) ? Or has this not changed their behavior? ---
**Author:** ![kevjitzoo](https://avatars.discourse-cdn.com/v4/letter/k/8e8cbc/32.png) [@kevjitzoo](https://forums.wyze.com/u/kevjitzoo)\ **Post date:** [January 10, 2023, 10:08pm UTC](https://forums.wyze.com/t/wyze-3-cam-skipping-1-oe-2-seconds-on-uploaded-video-recordings-and-playack/251174/38 "2023-01-10T22:08:31Z")
This issue was not present 3 firmwares ago. ---
**Author:** ![JCam](https://avatars.discourse-cdn.com/v4/letter/j/a88e57/32.png) [@JCam](https://forums.wyze.com/u/JCam)\ **Post date:** [January 11, 2023, 7:33pm UTC](https://forums.wyze.com/t/wyze-3-cam-skipping-1-oe-2-seconds-on-uploaded-video-recordings-and-playack/251174/39 "2023-01-11T19:33:00Z")
I restarted my cameras about 2 days ago. Immediately after the restart the freezing/skipping was gone. About 24 hours after that, it seemed to have returned, but just for a tiny fraction of a second, hardly noticeable, 48 hours after the restart, the freezing is getting a little longer, perhaps 1/4 of a second. I expect that over the next couple of days it will progressively get worse. ---
**Author:** ![StevenA](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/stevena/32/98871_2.png) [@StevenA](https://forums.wyze.com/u/StevenA)\ **Post date:** [January 11, 2023, 8:11pm UTC](https://forums.wyze.com/t/wyze-3-cam-skipping-1-oe-2-seconds-on-uploaded-video-recordings-and-playack/251174/40 "2023-01-11T20:11:09Z")
JCam, did you restart by unplugging the power cord or restart within the App? [Previous page](https://forums.wyze.com/t/wyze-3-cam-skipping-1-oe-2-seconds-on-uploaded-video-recordings-and-playack/251174.md?page=1) [Next page](https://forums.wyze.com/t/wyze-3-cam-skipping-1-oe-2-seconds-on-uploaded-video-recordings-and-playack/251174.md?page=3)