# WOW - Customer Service

**URL:** <https://forums.wyze.com/t/wow-customer-service/88576>\
**Category:** Cameras\
**Tags:** iphone-ipad\
**Created:** [February 13, 2020, 12:29am UTC](https://forums.wyze.com/t/wow-customer-service/88576 "2020-02-13T00:29:20Z")\
**Posts on this page:** 1\
**Page:** 1

<div class="post-metadata">

**Author:** ![Hollywood](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/hollywood/32/7663_2.png) [@Hollywood](https://forums.wyze.com/u/Hollywood)\
**Post date:** [February 13, 2020, 12:29am UTC](https://forums.wyze.com/t/wow-customer-service/88576/1 "2020-02-13T00:29:20Z")

</div>

WYZE has stepped up the game… as an original customer we were disappointed with customer service and the duration it took to get a ticket resolved…However, just recently we had an issue with one of the 17 camera’s that are in use and WYZE responded right away and had a replacement camera ASAP.

I am only posting this as my boss was very dissatisfied with customer service last year and posted on the blog which was met with haters and defenders; however, in the end the truth won…

WYZE has come along way and we give customer service an A+