Why won’t my camera reset?

My camera has been off for about 6 months coz I can’t figure out how to get it back online. :confused:

Welcome to the Forum, @carlasemail! :wave:

What troubleshooting have you attempted so far? What did Support say when you contacted them? Have you tried a factory reset?

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In addition to what @Crease is asking, can you provide the Camera Models you are working with and which platform, iOS or Android?

Thanks