# Why is picture quality getting worse?

**URL:** <https://forums.wyze.com/t/why-is-picture-quality-getting-worse/81847>\
**Category:** Cameras\
**Tags:** not-platform-specific\
**Created:** [January 3, 2020, 12:38am UTC](https://forums.wyze.com/t/why-is-picture-quality-getting-worse/81847 "2020-01-03T00:38:33Z")\
**Posts on this page:** 1\
**Showing post:** 21

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**Author:** ![nerdland](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/nerdland/32/11816_2.png) [@nerdland](https://forums.wyze.com/u/nerdland)\
**Post date:** [January 3, 2020, 7:57pm UTC](https://forums.wyze.com/t/why-is-picture-quality-getting-worse/81847/21 "2020-01-03T19:57:01Z")

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> [@mathelm64](#):
>
> But I missed where he took it apart?

Right here:

> [@Thick Halos around all the lights](https://forums.wyze.com/t/thick-halos-around-all-the-lights/78087/10):
>
> When I took it apart sure enough the filter was filthy. It appeared to have some grimy film all over it. I’m curious how that happened since the filter is not in a place where it can be touched and the camera was kept indoors in a clean environment. So I cleaned it off and put it back together and that fixed the problem.

I think he took it apart and cleaned it based on the directions in [this thread](https://forums.wyze.com/t/foggy-image-possible-hardware-solution). Although it should be noted that this technically may void your warranty. If the camera is less than a year old and it looks that foggy already, you might want to contact [Wyze Support](https://support.wyzecam.com/hc/en-us/requests/new) and see if they’ll replace it.

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