Why doesn't the spotlight work?

I have had 2 different spotlights so far. They won’t stay on, and they won’t activate for motion. They only turn on when I am in settings and change from low light to high light, and the reverse.
Support keeps making me go through hoops and provides no new troubleshooting steps.
What does it take to get any consistent functionality from this spotlight?

Every time I unplug my V3 camera and spotlight and then plug them back in, the spotlight starts working. Then after a day or 2, the spotlight stops working. I have done this dance 6 or 7 times over several weeks. Same result. I finally gave up. Sorry I couldn’t help. Good luck.

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thank you, at least i know i’m not the only one