I have the subscription too, how do I fix it?
Recent updates and a Wyze transition to a new subscription management platform may have caused a hickup.
- Unassign CamPlus subscription from the cam.
- close the App and reopen.
- Reassign the cam to CamPlus subscription.
- Verify all cam settings and test.
I can’t find the page to do that
It just gives me the option to cancel subscription with no refund.
In the app go to the account tab at the bottom > services, and then select the cam in the list, set it to unassigned, wait a few seconds and then add the cam back