Why doesn’t my camera record events anymore?

I have the subscription too, how do I fix it?

Recent updates and a Wyze transition to a new subscription management platform may have caused a hickup.

  1. Unassign CamPlus subscription from the cam.
  2. close the App and reopen.
  3. Reassign the cam to CamPlus subscription.
  4. Verify all cam settings and test.

I can’t find the page to do that :thinking:
It just gives me the option to cancel subscription with no refund.

In the app go to the account tab at the bottom > services, and then select the cam in the list, set it to unassigned, wait a few seconds and then add the cam back

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