# where is my order?

**URL:** <https://forums.wyze.com/t/where-is-my-order/4927>\
**Category:** Cameras\
**Tags:** support\
**Created:** [May 10, 2018, 9:45am UTC](https://forums.wyze.com/t/where-is-my-order/4927 "2018-05-10T09:45:56Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![parmeet.arora](https://avatars.discourse-cdn.com/v4/letter/p/45deac/32.png) [@parmeet.arora](https://forums.wyze.com/u/parmeet.arora)\
**Post date:** [May 10, 2018, 9:45am UTC](https://forums.wyze.com/t/where-is-my-order/4927/1 "2018-05-10T09:45:56Z")

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Hello Wyze Team!

Can someone respond to support ticket #47437 ? I have not yet received the order & i can’t reach wyze support over phone.

&nbsp;

thanks,  
~P

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**Author:** ![HDRay](https://avatars.discourse-cdn.com/v4/letter/h/e79b87/32.png) [@HDRay](https://forums.wyze.com/u/HDRay)\
**Post date:** [May 10, 2018, 10:23am UTC](https://forums.wyze.com/t/where-is-my-order/4927/2 "2018-05-10T10:23:45Z")

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hello, have you tried logging into your wyze account and viewing order information. there should be a corresponding tracking number (usps).

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**Author:** ![WyzeChuck](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/wyzechuck/32/41_2.png) [@WyzeChuck](https://forums.wyze.com/u/WyzeChuck)\
**Post date:** [May 10, 2018, 10:30am UTC](https://forums.wyze.com/t/where-is-my-order/4927/3 "2018-05-10T10:30:42Z")

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Good afternoon, Parmeet!

&nbsp;

You should have a response waiting for you on #47437!