# When are you going to fix your ios app **URL:** \ **Category:** Cameras\ **Tags:** troubleshooting, cam-outdoor-v1, iphone-ipad, support\ **Created:** [January 6, 2025, 11:59pm UTC](https://forums.wyze.com/t/when-are-you-going-to-fix-your-ios-app/320488 "2025-01-06T23:59:14Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![DTGlasgow](https://avatars.discourse-cdn.com/v4/letter/d/a587f6/32.png) [@DTGlasgow](https://forums.wyze.com/u/DTGlasgow)\ **Post date:** [January 6, 2025, 11:59pm UTC](https://forums.wyze.com/t/when-are-you-going-to-fix-your-ios-app/320488/1 "2025-01-06T23:59:14Z")
I have found that the oldest recorded stream says “Loading” but those after for each day play. YOU BROKE THIS WITH YOUR APP AND THEN STATED IT WAS A APPLE ISSUE, Fix it, it has taken awhile for me me figure this out! ---
**Author:** ![ssummerlin](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/ssummerlin/32/106815_2.png) [@ssummerlin](https://forums.wyze.com/u/ssummerlin)\ **Post date:** [January 7, 2025, 12:10am UTC](https://forums.wyze.com/t/when-are-you-going-to-fix-your-ios-app/320488/2 "2025-01-07T00:10:27Z")
So you solved your problem? If not, support may be able to help. ---
**Author:** ![Newshound](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/newshound/32/71715_2.png) [@Newshound](https://forums.wyze.com/u/Newshound)\ **Post date:** [January 7, 2025, 10:33am UTC](https://forums.wyze.com/t/when-are-you-going-to-fix-your-ios-app/320488/3 "2025-01-07T10:33:14Z")
Details – what app version, what statement reference? ---
**Author:** ![PCHearn](https://avatars.discourse-cdn.com/v4/letter/p/dec6dc/32.png) [@PCHearn](https://forums.wyze.com/u/PCHearn)\ **Post date:** [January 7, 2025, 7:36pm UTC](https://forums.wyze.com/t/when-are-you-going-to-fix-your-ios-app/320488/4 "2025-01-07T19:36:45Z")
Do you believe the good folks on this user-to-user forum broke something? I’m not sure how that could happen. Maybe you mean that perhaps Wyze broke something. Wyze Support might be able to help you with this problem. ---
**Author:** ![Antonius](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/antonius/32/106761_2.png) [@Antonius](https://forums.wyze.com/u/Antonius)\ **Post date:** [January 7, 2025, 8:36pm UTC](https://forums.wyze.com/t/when-are-you-going-to-fix-your-ios-app/320488/5 "2025-01-07T20:36:59Z")
@DTGlasgow is probably talking about a lot of folks have had issues playing the first recorded video of the day which never loads, all others do. There is another post about that on the forum. Some users just paly it via the SD playback and it works. I use iOS and have not had that issue. > [@Events won't load in iphone app](https://forums.wyze.com/t/events-wont-load-in-iphone-app/314620/9): > > I have the same issue but only for the first notification event of each day. it just keeps trying to load. I do not give access to my photos. Never have. I updated my iphone to IOS 18.1 and am up to date on the firmware.This issue appeared right after the most recent app update a few days ago. i suspect it is a Wyze issue which will be corrected once the technical support people are made aware of it and implement an update fix. BTW, my camera is a V2. ---
**Author:** ![ssummerlin](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/ssummerlin/32/106815_2.png) [@ssummerlin](https://forums.wyze.com/u/ssummerlin)\ **Post date:** [January 7, 2025, 8:42pm UTC](https://forums.wyze.com/t/when-are-you-going-to-fix-your-ios-app/320488/6 "2025-01-07T20:42:15Z")
> [@Antonius](#): > > is probably talking about a lot of folks have had issues playing the first recorded video of the day which never loads, Wow. Never noticed on Android. ---
**Author:** ![StevenA](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/stevena/32/98871_2.png) [@StevenA](https://forums.wyze.com/u/StevenA)\ **Post date:** [January 7, 2025, 8:57pm UTC](https://forums.wyze.com/t/when-are-you-going-to-fix-your-ios-app/320488/7 "2025-01-07T20:57:42Z")
The first recorded video of the day loads fine for me in App version 2.50 on Android and IOS. However, when viewing SD card timeline video always jumps from 11:59:59 to 00:01:00 (in App 2.50). I can hit the back 30 seconds button and view the skipped portion. Just wondering if this weirdness is still present in App version 3.xx. ---
**Author:** ![dave27](https://avatars.discourse-cdn.com/v4/letter/d/e274bd/32.png) [@dave27](https://forums.wyze.com/u/dave27)\ **Post date:** [January 7, 2025, 9:02pm UTC](https://forums.wyze.com/t/when-are-you-going-to-fix-your-ios-app/320488/8 "2025-01-07T21:02:07Z")
My Pan cams often do an annoying thing where they skip back to like midnight of the current day instead of the current time, but that’s only when tapping on SD card from live view. Tapping the event from live view seems to put it in the right place usually. Tapping the event from the events tab still doesn’t work as far as I know (no sd card error). They’re also a bit clunky when you want to switch days, they’ll go to midnight on that day and it is hard to know whether to go forward or back, I often end up on a day I didn’t want to be on. ---
**Author:** ![system](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/system/32/1_2.png) [@system](https://forums.wyze.com/u/system)\ **Post date:** [April 7, 2025, 9:02pm UTC](https://forums.wyze.com/t/when-are-you-going-to-fix-your-ios-app/320488/9 "2025-04-07T21:02:59Z")
Closed on April 7, 2025, 9:02pm UTC This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.