# Web viewer problem

**URL:** <https://forums.wyze.com/t/web-viewer-problem/342432>\
**Category:** Services & Integrations\
**Tags:** web-view\
**Created:** [April 21, 2026, 6:31am UTC](https://forums.wyze.com/t/web-viewer-problem/342432 "2026-04-21T06:31:53Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![m.yuson](https://avatars.discourse-cdn.com/v4/letter/m/e68b1a/32.png) [@m.yuson](https://forums.wyze.com/u/m.yuson)\
**Post date:** [April 21, 2026, 6:31am UTC](https://forums.wyze.com/t/web-viewer-problem/342432/1 "2026-04-21T06:31:53Z")

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I didn’t what’s happening and going on/ I can’t view anything on the web-viewer, it was working fine and then it’s now having prblems, I didn’t know and you can’t call or chat with any one at Wyze, and when you do there cut the call by hangging up and same with chat. I didn’t know if any one else is haing prblems with the web viewer.

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**Author:** ![Antonius](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/antonius/32/106761_2.png) [@Antonius](https://forums.wyze.com/u/Antonius)\
**Post date:** [April 21, 2026, 7:38pm UTC](https://forums.wyze.com/t/web-viewer-problem/342432/2 "2026-04-21T19:38:11Z")

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Are yo using Google Chrome? This issue has been posted in a few places on the camera section.  
Here is one:

> [@Portal Does Not work On Chrome](https://forums.wyze.com/t/portal-does-not-work-on-chrome/342362):
>
> The following error on all events but not on a live camera view on Google Chrome but not on Firefox. Restarted computer and deleted cache and cookies on Wyze web page. \*\* Unable to load this Event\*\* Please check your Internet connection and try again to load this Event.

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**Author:** ![m.yuson](https://avatars.discourse-cdn.com/v4/letter/m/e68b1a/32.png) [@m.yuson](https://forums.wyze.com/u/m.yuson)\
**Post date:** [April 22, 2026, 12:33am UTC](https://forums.wyze.com/t/web-viewer-problem/342432/3 "2026-04-22T00:33:32Z")

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Yes in Google Chrome, because same of Wyze cameras can only be viewed in Gofle Chrome, I didn’t trust Google

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**Author:** ![system](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/system/32/1_2.png) [@system](https://forums.wyze.com/u/system)\
**Post date:** [July 21, 2026, 12:33am UTC](https://forums.wyze.com/t/web-viewer-problem/342432/4 "2026-07-21T00:33:57Z")

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