# Web site/account log in

**URL:** <https://forums.wyze.com/t/web-site-account-log-in/74874>\
**Category:** Cameras\
**Tags:** not-platform-specific\
**Created:** [December 4, 2019, 3:13pm UTC](https://forums.wyze.com/t/web-site-account-log-in/74874 "2019-12-04T15:13:30Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Steve2005](https://avatars.discourse-cdn.com/v4/letter/s/b5ac83/32.png) [@Steve2005](https://forums.wyze.com/u/Steve2005)\
**Post date:** [December 4, 2019, 3:13pm UTC](https://forums.wyze.com/t/web-site-account-log-in/74874/1 "2019-12-04T15:13:30Z")

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For the past couple of days, I haven’t been able to log into the [Wyze.com](http://Wyze.com) web site to look at my account. I get the login request, but when I enter my username and password I get:

# This page isn’t working

**[wyze.com](http://wyze.com)** is currently unable to handle this request.

HTTP ERROR 500

I tried Chrome, Edge and Firefox on my PC and Chrome from my Android… same result on all.

Can other people get in? What am I missing?

Thanks

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<div class="post-metadata">

**Author:** ![HDRock](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/hdrock/32/11309_2.png) [@HDRock](https://forums.wyze.com/u/HDRock)\
**Post date:** [December 4, 2019, 8:10pm UTC](https://forums.wyze.com/t/web-site-account-log-in/74874/2 "2019-12-04T20:10:44Z")

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I used your link to go to the page and I didn’t have any trouble logging in at all  
you should try it again if it doesn’t work  
I suggest you submit a [support request here](https://support.wyzecam.com/)