# Waze pan cam motion problem **URL:** \ **Category:** Cameras\ **Tags:** support\ **Created:** [April 26, 2019, 6:30pm UTC](https://forums.wyze.com/t/waze-pan-cam-motion-problem/28076 "2019-04-26T18:30:56Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![jjl290](https://avatars.discourse-cdn.com/v4/letter/j/65b543/32.png) [@jjl290](https://forums.wyze.com/u/jjl290)\ **Post date:** [April 26, 2019, 6:30pm UTC](https://forums.wyze.com/t/waze-pan-cam-motion-problem/28076/1 "2019-04-26T18:30:56Z")
So I bought another Wyze pan cam yesterday and I’m running the latest firmware 410 350. And for some reason the motion is not working even with the sensitivity all the way up if I stand in front of the camera I can’t get no motion alerts I have it set up the same way I have my other one and that one works fine. Any help would be appreciated ---
**Author:** ![jjl290](https://avatars.discourse-cdn.com/v4/letter/j/65b543/32.png) [@jjl290](https://forums.wyze.com/u/jjl290)\ **Post date:** [April 26, 2019, 6:31pm UTC](https://forums.wyze.com/t/waze-pan-cam-motion-problem/28076/2 "2019-04-26T18:31:44Z")
The sound is working the motion is not thank you ---
**Author:** ![Loki](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/loki/32/1595_2.png) [@Loki](https://forums.wyze.com/u/Loki)\ **Post date:** [April 26, 2019, 6:54pm UTC](https://forums.wyze.com/t/waze-pan-cam-motion-problem/28076/3 "2019-04-26T18:54:37Z")
There is a known issue that’s affection some Pan cams with the new firmware. The devs are aware of it. See this for a workaround: > [@Cam Pan Motion detection Not Working](https://forums.wyze.com/t/cam-pan-motion-detection-not-working/13084/101): > > This is what worked for me… all of our pan cams are now working properly. I hope this helps you all. ---
**Author:** ![jjl290](https://avatars.discourse-cdn.com/v4/letter/j/65b543/32.png) [@jjl290](https://forums.wyze.com/u/jjl290)\ **Post date:** [April 26, 2019, 8:00pm UTC](https://forums.wyze.com/t/waze-pan-cam-motion-problem/28076/4 "2019-04-26T20:00:18Z")
Appreciate the help funny cuz my other one works fine and it’s running the same firmware. Maybe I’ll give it a few days for maybe they’ll fix it with a new firmware update ---
**Author:** ![jjl290](https://avatars.discourse-cdn.com/v4/letter/j/65b543/32.png) [@jjl290](https://forums.wyze.com/u/jjl290)\ **Post date:** [April 27, 2019, 3:53pm UTC](https://forums.wyze.com/t/waze-pan-cam-motion-problem/28076/5 "2019-04-27T15:53:41Z")
Thanks for the information I did what you said with the firmware downgrade and then upgrade and the pan cam it’s working fine ---
**Author:** ![mixonepa](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/mixonepa/32/7623_2.png) [@mixonepa](https://forums.wyze.com/u/mixonepa)\ **Post date:** [April 27, 2019, 4:00pm UTC](https://forums.wyze.com/t/waze-pan-cam-motion-problem/28076/6 "2019-04-27T16:00:12Z")
Hello @jjl290, I would recommend staying downgradeed to firmware version .40 until the issue is resolved with .50. ---
**Author:** ![jjl290](https://avatars.discourse-cdn.com/v4/letter/j/65b543/32.png) [@jjl290](https://forums.wyze.com/u/jjl290)\ **Post date:** [April 27, 2019, 4:18pm UTC](https://forums.wyze.com/t/waze-pan-cam-motion-problem/28076/7 "2019-04-27T16:18:40Z")
Sorry about that I misspoke I downgraded then I upgraded and now it’s working fine ---
**Author:** ![mixonepa](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/mixonepa/32/7623_2.png) [@mixonepa](https://forums.wyze.com/u/mixonepa)\ **Post date:** [April 27, 2019, 4:45pm UTC](https://forums.wyze.com/t/waze-pan-cam-motion-problem/28076/8 "2019-04-27T16:45:14Z")
Okay, that’s great. 😁