WARNING : Wyze cam mic is active dispite disabling it

Wyze has a pretty understanding customer base. A simple statement would satisfy most, I think.

Whatever’s true. :slight_smile:

@WyzeJimmy @WyzeBaohua

Any updates in including this option to disable microphone for live stream play back in a future app update. Dunno anything about development but seems like it wouldnt take much and seems to be something quite a few of your customers are concerned about privacy wise.

Thanks

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A life hack - google Scotch 88.

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Or one could hum loud and continouous :notes: la la la :notes: : so one would be saying nothing worth recording while obscuring anything indelicate one might otherwise overhear. :wink:

IT IS A PRIVACY ISSUE. Purebred Samoyeds. I have the customers looking at my puppies. They can hear everything in my house during live feed. The puppies are in the puppy box for the first 2 weeks in my bedroom. Privacy issue. Then in a small playpen during the day in the kitchen area, then back in the puppy box at NIGHT. THEN our the balance of the time in the play area in the patio and the larger section of the dining room for the balance, except when training the puppies outside, which is video as well but I expect that they would want to he as r the training.
When watching the puppies even in the patio outside behind closed doors, with Alexa playing sounds the people still can hear my conversations with anyone in the house.
THE MICROPHONES ARE GREAT AND I LOVE THEM FOR SECURITY PURPOSES. BUT I NEED THEM TO BE KILL ABLE DURING TIMES OF MY CUSTOMERS Watching the puppies live.
Please accept the customers are paying 4k for a puppy they are wanting to watch how I raise and train them. For 11 weeks a year I need to kill the mics. Just put in an option in the firmware to kill the microphone FOR MY PRIVACY! I have discussed this with your staff for years. With no action since my v1 cams . Thanks for someone finally listening.

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I share the live feed with paid customers they want to watch the puppy grow and development .
Sharing the live feed is not the issue them hearing everything in my house is the issue.
I want both a & b of my choices. It is simple a PRIVACY issue.

V2 & V3 microphone disconnect (non-destructive):

Wishlist item to add a feature to disable the livestream audio:

Covering the mic with layers of duct tape does not kill the mic. Please stop with nothing you have not done.

I’ve done these, and no, layers of duct tape does not kill the mic. These are to unplug the V2/V3 mics. On the V2, you pull it from a socket. On the V3, you unplug the cable going to the mic. :slight_smile:

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Wow I’ve read this before but I thought yanking it was irreversible. Nice to hear you can put it back in as needed.

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I wonder if it has something to do with triggering event recording with sound?
If we turn the mic off for the live stream then the Sound Event recording wouldn’t work and Sound Detection Sensitivity wouldn’t work.
Normally it would be a simple If / Then routine to deactivate these settings if the mic was turned off. Wyze claims it’s very difficult to implement Dark Mode because of the initial software code. Maybe this is a limitation too?

They do seem to have the ability to stick Cam Plus buttons and ads everywhere though. :slight_smile:

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I give up, they’ve worn me down. :expressionless:

Wyze doesn’t realize that to avoid directly answering well-formed, polite and earnest questions about essential functions is not friendly in any way.

They may be informed by their data that so few customers care about this that they have little to lose by absorbing criticism and remaining mute.

This may be efficient businesswise but it calls into question the sincerity of all their claims.

Eroding trust. 

You are an old-timer that knows Wyze doesn’t read the user-to-user forum except in a few specialized locations like announcement threads, so unsure what you were expecting?

Um, with all due respect, nonsense. :slight_smile:

I think you hit the nail on the head. Can you imagine the uproar if they allowed the mic to be shut off, and the audio event notifications stopped for people who shut the mic off? SMH

Thanks for voicing your concerns so well.

But it is a privacy issue. It is our own responsibility of the trigger not responding.

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Agreed. Sort of like turning off your smoke detectors so they don’t interrupt your sleep. Your choice.

Yes, when I use them to watch my puppies I Do not want my buyers hearing my conversations in my house. It is my choice to kill the microphone.

Hey if there is a video with people are saying there is now I’ve how to completely take out the microphone. And someone just said on the V2 that you just unplug it from the board but on the V3 there’s a cable. If you’re a handy at all you should be able to soldering the end of that plug on longer wires find a place to run them out or drill some very small holes in the casing. If they’re inside cameras otherwise you’d have silicone in the holes so it would not leak water in. Put a toggle switch on the microphone. That way you can definitely turn it off and when you’re ready you can turn it back on. Might set a reminder in your phone 8 p.m. whenever you cut people off from viewing the puppies then you can turn the sound back on for your security at night. Not sure exactly how you would cut somebody off at a certain time that you had gave permission to view. But it’s an idea.