# Viewing through google home

**URL:** <https://forums.wyze.com/t/viewing-through-google-home/303569>\
**Category:** Beta\
**Tags:** bug\
**Created:** [July 5, 2024, 3:19pm UTC](https://forums.wyze.com/t/viewing-through-google-home/303569 "2024-07-05T15:19:54Z")\
**Posts on this page:** 12\
**Page:** 2

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**Author:** ![Crease](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/crease/32/123254_2.png) [@Crease](https://forums.wyze.com/u/Crease)\
**Post date:** [July 10, 2024, 10:09pm UTC](https://forums.wyze.com/t/viewing-through-google-home/303569/21 "2024-07-10T22:09:01Z")

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This is now working for me in both the Google Home app and asking Google Assistant via voice to stream on a Google Home Hub (1st generation) for a Video Doorbell v2, Cam Pan v3, and Cam v4 (in addition to the Cam OG that continued to work throughout this “outage”).

I haven’t made any network or other changes, so I have no evidence that this _wasn’t_ a server issue of some kind.

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**Author:** ![carverofchoice](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/carverofchoice/32/107068_2.png) [@carverofchoice](https://forums.wyze.com/u/carverofchoice)\
**Post date:** [July 11, 2024, 2:24am UTC](https://forums.wyze.com/t/viewing-through-google-home/303569/22 "2024-07-11T02:24:01Z")

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> [@ssummerlin](#):
>
> Bummer. I thought you might have fixed it when I woke up today. 😏

It took an extra day or 2, but Jason confirms this should be fixed for people now. He said you might have to “reconnect” Wyze to the “Works with Google” sign-in, but it is back to working again now.

All my cams are working except for the V3’s using the new Beta Firmware.

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**Author:** ![ssummerlin](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/ssummerlin/32/106815_2.png) [@ssummerlin](https://forums.wyze.com/u/ssummerlin)\
**Post date:** [July 11, 2024, 5:24am UTC](https://forums.wyze.com/t/viewing-through-google-home/303569/23 "2024-07-11T05:24:45Z")

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Thank you @carverofchoice and @WyzeJasonJ .

Back to normal here.

Only one v3 not responding in Google Home, but does work in the app. I relinked. This seems to be normal for me. Even before the issue, this one cam fails to connect. I will troubleshoot that one cam later. I use the app as my main access to the cams.

Thanks for the good news.

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**Author:** ![evgeny](https://avatars.discourse-cdn.com/v4/letter/e/a88e57/32.png) [@evgeny](https://forums.wyze.com/u/evgeny)\
**Post date:** [July 11, 2024, 10:30pm UTC](https://forums.wyze.com/t/viewing-through-google-home/303569/24 "2024-07-11T22:30:13Z")

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Thank you very much Wyze. My elderly parents are under care again.

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**Author:** ![Slammer99uk](https://avatars.discourse-cdn.com/v4/letter/s/eb8c5e/32.png) [@Slammer99uk](https://forums.wyze.com/u/Slammer99uk)\
**Post date:** [July 12, 2024, 7:37am UTC](https://forums.wyze.com/t/viewing-through-google-home/303569/25 "2024-07-12T07:37:39Z")

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unlinked and relinked Wyze app in Google home, no change - All standard V3 cams updated with latest FW. ANy suggestions? This is on my iPhone but the actual Google Nest Hub is working again

 ![IMG_2159](https://us1.discourse-cdn.com/wyze/original/3X/d/8/d8e1c500449e0110b68abd841898701c8c61996b.jpeg)  
 ![IMG_2158](https://us1.discourse-cdn.com/wyze/original/3X/a/0/a01dac9dc98633150ac964ba13d90534aa3df78c.jpeg)

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**Author:** ![Crease](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/crease/32/123254_2.png) [@Crease](https://forums.wyze.com/u/Crease)\
**Post date:** [July 12, 2024, 4:17pm UTC](https://forums.wyze.com/t/viewing-through-google-home/303569/26 "2024-07-12T16:17:59Z")

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Unfortunately, this seems to be a longstanding issue with iOS users of Google Home that has been discussed elsewhere on the Forum. Here’s one recent example:

> [@It's a yawner of a long annoying topic, but why still no video for any cam on Google Home iOS for ages?](https://forums.wyze.com/t/299374):
>
> This one is just super annoying and the can kicking over to Google, well, it’s weak, figure it out.

I’m certainly no Apple fan, but I do experience a lot of vicarious frustration when I read about iOS-specific issues here.

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**Author:** ![Slammer99uk](https://avatars.discourse-cdn.com/v4/letter/s/eb8c5e/32.png) [@Slammer99uk](https://forums.wyze.com/u/Slammer99uk)\
**Post date:** [July 12, 2024, 5:03pm UTC](https://forums.wyze.com/t/viewing-through-google-home/303569/27 "2024-07-12T17:03:05Z")

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I didn’t realise that was there - Thank you for bringing to my attention

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<div class="post-metadata">

**Author:** ![Crease](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/crease/32/123254_2.png) [@Crease](https://forums.wyze.com/u/Crease)\
**Post date:** [July 12, 2024, 5:24pm UTC](https://forums.wyze.com/t/viewing-through-google-home/303569/28 "2024-07-12T17:24:43Z")

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You’re welcome.

For whatever it’s worth, it’s not just this issue. I was just reading in another topic about [a user who was able to achieve a different goal by using an Android phone when attempting the same operation was failing on iOS](https://forums.wyze.com/t/288533/28). Unfortunately, that’s just one of several more examples discussed in the Forum about iOS-specific problems with Wyze.

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**Author:** ![Slammer99uk](https://avatars.discourse-cdn.com/v4/letter/s/eb8c5e/32.png) [@Slammer99uk](https://forums.wyze.com/u/Slammer99uk)\
**Post date:** [July 12, 2024, 7:34pm UTC](https://forums.wyze.com/t/viewing-through-google-home/303569/29 "2024-07-12T19:34:53Z")

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Anyone from Wyze support care to look at this post and respond please? [Answered: Google Home app on iOS with Wyze products - Google Nest Community](https://www.googlenestcommunity.com/t5/Smart-Home-Developer-Forum/Google-Home-app-on-iOS-with-Wyze-products/m-p/623676)

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**Author:** ![carverofchoice](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/carverofchoice/32/107068_2.png) [@carverofchoice](https://forums.wyze.com/u/carverofchoice)\
**Post date:** [July 12, 2024, 7:43pm UTC](https://forums.wyze.com/t/viewing-through-google-home/303569/30 "2024-07-12T19:43:35Z")

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This forum is a user community and is not intended to be an extension of official Wyze support, so Wyze support employees aren’t actively monitoring or officially helping in here, though there are some employees that do browse the forums and often help out…it’s still usually best to contact Wyze support officially.

Still, even as a volunteer (not a Wyze employee), I can tell you some things Wyze has officially said about similar issues. We reported an issue with Google Home having problems with the Wyze ecosystem on iOS over the winter because it was happening to a large number of users, and Wyze DID contact Google through their dedicated channels, only to figure out the issue was on Google’s side.

Your link showed you were talking about Google Home streaming issues on the Google Home iOS app.

> **For other viewers' convenience to stay in this forum, This is what I am responding to which was on the Googlenest community thread that was linked to**
>
> > [@](#):
> >
> > ## Google Home app on iOS with Wyze products
> > 
> > where do we find updates on the Wyze interface to Gooogle Home app.
> > 
> > the cams wirk with TV Chromecast but not on iOS Google Home app.
> > 
> > some say theu do work on Android Google Home app
> > 
> > my Nestcams work on Google Home app but not my Wyze cams
> > 
> > I am teying to find development in progress?
> > 
> > thanks
> > 
> > > [@](#):
> > >
> > > Thanks for reaching out to us with your issue. Based on your issue I would recommend you to first reach out to the customer support team of Wyze . They would be the best point of contact to provide information about the models of camera supported by the Google Home App and protocols that are not supported.
> > > 
> > > If this issue is being faced by a large number of users then Wyze can reach out to us through their dedicated channels.

Official Wyze response from Wyze this winter when it was first reported:

> [@Fix-It Friday - 1/5/2024](https://forums.wyze.com/t/fix-it-friday-1-5-2024/285825/24):
>
> 😠 _ **Reddit - Unable to stream cameras in Google Home** _ 😠
> 
> The Google Home app not viewing live streams is a bug on the Google Home app and they’re working on it now. For Google Nest devices not viewing streams, please try re-pairing the connection between Wyze and Google Home. If that doesn’t work, please let us know by contacting support and opening a ticket as we will need to get your account info to troubleshoot further. After opening the support ticket, please post the ticket number here.

I am sure it’s still part of the same issue. Hope that helps. Wish I had better news or a suggestion about how to get Google to care. 🤷‍♂️

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**Author:** ![Slammer99uk](https://avatars.discourse-cdn.com/v4/letter/s/eb8c5e/32.png) [@Slammer99uk](https://forums.wyze.com/u/Slammer99uk)\
**Post date:** [July 12, 2024, 7:56pm UTC](https://forums.wyze.com/t/viewing-through-google-home/303569/31 "2024-07-12T19:56:09Z")

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Thanks Carver, Sod this, i am just gonna give up, I have better things to do other than worry about broken interoperability and basically neither party willing to fix it regardless of who is at fault.

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**Author:** ![system](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/system/32/1_2.png) [@system](https://forums.wyze.com/u/system)\
**Post date:** [October 10, 2024, 7:56pm UTC](https://forums.wyze.com/t/viewing-through-google-home/303569/32 "2024-10-10T19:56:41Z")

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Closed on October 10, 2024, 7:56pm UTC

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