I have the exact or similar issue with my Wyze door bell. If it shows me that blur still image and if I exit out and retry to connect to it again it will work and go to live view. However after 5-15 seconds or so my live view loses connection and it’s not able to connect again no matter how much it tries. If I leave it alone and come back to retrying to view it later on it works momentarily again but the issue repeats all over again. This is all while on my home WiFi. If I am on cellular connection it works without any issues. The Wyze door bell never looses wifi connection to my router, nor does my wired cams. It’s the issue with the Wyze app that won’t allow it to connect or lose live view.
My issues are here: Cam v2, Pan Cam loses live view connection after 5 sec - #2 by PLo