# VDBv2 goes offline roughly once a month

**URL:** <https://forums.wyze.com/t/vdbv2-goes-offline-roughly-once-a-month/305327>\
**Category:** Cameras\
**Tags:** video-doorbell-v2, android\
**Created:** [July 26, 2024, 3:46am UTC](https://forums.wyze.com/t/vdbv2-goes-offline-roughly-once-a-month/305327 "2024-07-26T03:46:32Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![Crease](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/crease/32/123254_2.png) [@Crease](https://forums.wyze.com/u/Crease)\
**Post date:** [July 26, 2024, 5:23pm UTC](https://forums.wyze.com/t/vdbv2-goes-offline-roughly-once-a-month/305327/2 "2024-07-26T17:23:27Z")

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> [@ramsdaro](#):
>
> is there a fix, or at least an easier way to get it back online.

Apparently this is a known issue, because a β firmware was released for it a couple of days ago:

> [@Wyze Battery Cam Pro, Cam Pan v3, and Doorbell v2 Beta Release - Released 7/24/2024](https://forums.wyze.com/t/wyze-battery-cam-pro-cam-pan-v3-and-doorbell-v2-beta-release-released-7-24-2024/305142/1):
>
> Wyze Cam Doorbell v2 Beta Firmware
> 
> Version: 4.51.2.0578
> 
> What’s New:
> 
> - Fixed a bug that caused the device to not reconnect to WiFi

> [@ramsdaro](#):
>
> I have not tried the reset service button.

I have tried that on other cameras at the advice of other Forum members in an attempt to resolve other issues, but I’ve seen no discernible effect and don’t have any evidence that it does anything to help non-subscribers. I don’t think you’d harm anything by trying it, but I’m skeptical that it’s going to resolve your issue. 🤷‍♂️

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