V4 camera, recording failed when recording from playback

Cameras
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108

I don’t know. My experience with these class action suits in the US is that the end consumers get less than a dollar after the settlements are computed.

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109

Absolutely!!

111

Good deal for you. But not for the rest of us.

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112

I don’t think WYZE has deep pockets. Since my two V4 cams have no issued with the reported problem I guess I will miss out on the big bucks. :moneybag: :moneybag: :laughing:

113

OT: It seems youtube is blocking large swatches of the US. I had to switch my VPN from the US west coast to Vancouver to view my usual Wimp.com videos.

114

I am in the same boat as you my friend :rofl:

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115

Recorded from V4 SD playback, Samsung 256GB micro SD card.

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116

So no settlement money for you then :rofl:

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117

V4 record events on SD card not saving creates empty file and delete it. Started with last firmware update

After The v4 firmware update. Getting error when recording activity saved on the SD card. Shows recording taking place. Stopping the recording shows an error Recording failed with error: “recorded empty file. Deleted”
No file saved in the album.

118

So weird this just happened to you because mines been since June. They aren’t doing anything about it either

119

I hadn’t tried it until someone told me they were having the problem.

120

Motorola phones are effected as well.

121

I had the same problem with my new V4. I use a Samsung phone. I was able to resolve this when I formatted my micro SD card through Wyze app.

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122

I wish it was that easy. Tried that and it didn’t resolve the problem.

123

It’s been three months since I posted this and Wyze can’t even say, “we’re aware of this and working on a fix.” Very disappointing. This is a pretty severe loss of functionality.

2 Likes
125

Why don’t you return it at Home Depot? They have good return policy.

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126

You bought from another store but you want Wyze to refund you? :person_shrugging:

127

I just found that out. They told me I have a year to return it if purchased on my home Depot card so that’s good news. Won’t be buying wyze products anymore.

128

Return it to Home Depot? Or Wyze? Who is “they”?

129

They fixed it. Try it now. I had an update and it’s finally working.