V3's cant play cloud video

Got three new V3’s today 02/25/2021. Setup all three. On works fine. The other two “work” and detect motion, person, etc, sends notifications. But both cant play the video!! Get an “Error code 6: Failed to fetch the video from the cloud”.
Yes… if I stick an SD card in them they will record video to the card and can be reviewed.
Other strange thing is if it records because it detected sound… those videos CAN be reviewed!!! I’ve reset the cameras, turned off/on, deleted and setup as new etc. No change. Anyone know how to fix this?