This has been affecting my cameras since I got them 8 months ago.
I don’t have spotlights in any of them , and yet I get the spotlight icon show up quite frequently.
LOG ID 671597
2 Likes
Curious if this goes away when you clear the app cache, even if its temporary? You’re literally cursed.
Why would the cache even need to be cleared if the camera never had a spotlight connected to it? This is typical Wyze software issues! Please Wyze focus more on fixing your software and testing it properly before releasing it.
1 Like
Not sure, could have been a glitch when the app loaded and now its staying like that since it already loaded. clearing cache fixes a lot of gui related stuff, but isnt always the solution. If it continues to happen or others report it jason can take a look
It’s more sloppy coding, to be sure, but this has got to be one of the most benign bugs we’ve seen. What’s the difference that it shows up?
2 Likes
Well I’ve cleared the cache on my cameras often and it has never fixed a thing. And about clearing the cache I always have to do it a couple time to completely clear the cache.
1 Like
You are right, it’s completely sloppy coding. And that seems to be the norm now, send out products with known bugs and if a lot of people complain, then maybe fix it later. Or not, and release a new product making customers have to upgrade by never fixing the bugs in the older products.
1 Like
Mine has done that for a year. Nothing resolved but it doesn’t affect the V3 function so I never pay attention to it, tbh.
1 Like
Yes
It doesn’t affect the camera whatsoever , but bad software … it should be called out .
1 Like
Theirs no difference , but it’s sloppy coding that’s for sure .
I’m not one for making a big deal out of things but sometimes small bugs need to be addressed just as much as bigger bugs .
But you see, it actually is a big deal because we are not getting the product we paid for that Wyze falsely advertised to us.
1 Like
Resist , i like you . You tell it how it is , the cojones on you man
1 Like
Guess I’m just frustrated with Wyze and am fed up with their crappy software issues. If a company says their product will perform a certain way and it doesn’t, we as consumers should hold them accountable and not just accept it. There used to be a time when companies and their employees took pride in what they produced. And if there was a defect, they fixed it before putting on the market. It wasn’t until they got lazy and greedy, and why the FTC and recalls were formed.
1 Like
Thanks for the info. I have forwarded to the team now.
2 Likes
Welp after purchasing some spotlights for my v3’s , I guess this bug won’t be bothering me much anymore 