# V3 Notifications Still Broken.. 1+ month later **URL:** \ **Category:** Cameras\ **Tags:** cam-v3, troubleshooting, support\ **Created:** [June 14, 2022, 6:02pm UTC](https://forums.wyze.com/t/v3-notifications-still-broken-1-month-later/232775 "2022-06-14T18:02:29Z")\ **Posts on this page:** 18\ **Page:** 1
**Author:** ![jaytmaill](https://avatars.discourse-cdn.com/v4/letter/j/edb3f5/32.png) [@jaytmaill](https://forums.wyze.com/u/jaytmaill)\ **Post date:** [June 14, 2022, 6:02pm UTC](https://forums.wyze.com/t/v3-notifications-still-broken-1-month-later/232775/1 "2022-06-14T18:02:29Z")
Android push notifications are not functional on V3 cameras still 1+ month into reporting it on Discord, Support and now here.. Am I the only one with this issue? Cannot not rely on these for security currently and this is frustrating.. Events do appear within the Events page on the app, there are no push notifications for the V3 devices though.. Info: -Android 11 -Wyze 2.31.0.145 (was Beta originally when issue began) -2x V3 Cameras on RSTP v4.61.0.3 -1x V3 Camera on v4.36.9.139 (new out of the box post issue) -Came Plus Lite subscription -V2 Cameras still notify without issue -Notifications are enabled and not blocked as phone OS level. - Cameras are in different locations, all reporting 2/3 or 3/3 Wi-Fi bars. What I’ve done: -Power cycled Cameras -Power Cycled Phone -Cleared App Data and Cache -Removed from Beta App and installed Production from App Store -Toggle Notifications off/on, Toggle Event Recording off/on (Both on for Motion/Person) - Submitted Log info to support Can anyone help with this? ## Wyze Ticket 2093074 ---
**Author:** ![IEatBeans](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/ieatbeans/32/33378_2.png) [@IEatBeans](https://forums.wyze.com/u/IEatBeans)\ **Post date:** [June 14, 2022, 6:04pm UTC](https://forums.wyze.com/t/v3-notifications-still-broken-1-month-later/232775/2 "2022-06-14T18:04:16Z")
Sorry about your issue, have you fully deleted the cams from the app and set them back up? ---
**Author:** ![jaytmaill](https://avatars.discourse-cdn.com/v4/letter/j/edb3f5/32.png) [@jaytmaill](https://forums.wyze.com/u/jaytmaill)\ **Post date:** [June 14, 2022, 6:19pm UTC](https://forums.wyze.com/t/v3-notifications-still-broken-1-month-later/232775/3 "2022-06-14T18:19:32Z")
That is something I have not done, presuming the new out of the box one would cover that test scenario though? Edit: Trying it now though. ---
**Author:** ![SlabSlayer](https://avatars.discourse-cdn.com/v4/letter/s/f19dbf/32.png) [@SlabSlayer](https://forums.wyze.com/u/SlabSlayer)\ **Post date:** [June 14, 2022, 6:26pm UTC](https://forums.wyze.com/t/v3-notifications-still-broken-1-month-later/232775/4 "2022-06-14T18:26:34Z")
Please report back on what that does. There are many others here in the forum who have recently developed notification issues on the V3 w\ CamPlus. There are a coupe other things to try if that doesn’t work. ---
**Author:** ![RoboNaught](https://avatars.discourse-cdn.com/v4/letter/r/77aa72/32.png) [@RoboNaught](https://forums.wyze.com/u/RoboNaught)\ **Post date:** [June 14, 2022, 6:43pm UTC](https://forums.wyze.com/t/v3-notifications-still-broken-1-month-later/232775/5 "2022-06-14T18:43:35Z")
I’ll add to the troubleshooting list (_though **long shot** based on your described symptoms_): I had a Cam Plus Lite licensing issue where cameras weren’t working properly. I’d suggest going into the settings and removing the cameras from their assigned license, save your settings, then re-add the camera to the proper license. I had to do that after going through the Cam Plus Lite license setup even though it appeared properly in the UI (if memory serves). ---
**Author:** ![jaytmaill](https://avatars.discourse-cdn.com/v4/letter/j/edb3f5/32.png) [@jaytmaill](https://forums.wyze.com/u/jaytmaill)\ **Post date:** [June 14, 2022, 7:02pm UTC](https://forums.wyze.com/t/v3-notifications-still-broken-1-month-later/232775/6 "2022-06-14T19:02:56Z")
@IEatBeans @SlabSlayer Removing/Readding the V3 Camera worked on the Non-RSTP one, RTSP firmware still does not alert. Should not since that V3 non-RSTP is new it is on CamPlus Trial with no apparent way to remove the trial. @RoboNaught I cannot seem to remove the lite licensing from Cameras from Mobile app or PC Browser. ---
**Author:** ![IEatBeans](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/ieatbeans/32/33378_2.png) [@IEatBeans](https://forums.wyze.com/u/IEatBeans)\ **Post date:** [June 14, 2022, 7:08pm UTC](https://forums.wyze.com/t/v3-notifications-still-broken-1-month-later/232775/7 "2022-06-14T19:08:14Z")
Currently the only way to remove CPL is by removing it completely from your account, and adding it back to specific cams. You can do this on the services page. [https://services.wyze.com/](https://services.wyze.com/) ---
**Author:** ![IEatBeans](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/ieatbeans/32/33378_2.png) [@IEatBeans](https://forums.wyze.com/u/IEatBeans)\ **Post date:** [June 14, 2022, 7:35pm UTC](https://forums.wyze.com/t/v3-notifications-still-broken-1-month-later/232775/8 "2022-06-14T19:35:43Z")
@WyzeJasonJ Should be able to help you further, I think he’s tracking this issue. ---
**Author:** ![jaytmaill](https://avatars.discourse-cdn.com/v4/letter/j/edb3f5/32.png) [@jaytmaill](https://forums.wyze.com/u/jaytmaill)\ **Post date:** [June 14, 2022, 8:42pm UTC](https://forums.wyze.com/t/v3-notifications-still-broken-1-month-later/232775/9 "2022-06-14T20:42:06Z")
To confirm, you’re saying remove the CPL all together and then re-add it followed by each camera again? I did not realize that was possible. was concerned if I removed it, then it would be gone forever. ---
**Author:** ![RoboNaught](https://avatars.discourse-cdn.com/v4/letter/r/77aa72/32.png) [@RoboNaught](https://forums.wyze.com/u/RoboNaught)\ **Post date:** [June 14, 2022, 9:02pm UTC](https://forums.wyze.com/t/v3-notifications-still-broken-1-month-later/232775/10 "2022-06-14T21:02:25Z")
I was under the impression I would just be grandfathered with CPL (3 cameras on CamPlus, 2 on Cam Plus Lite) but it didn’t work for me. I had to remove them and then go through the process of setting my own CPL price but I’m not familiar with the intricacies of the Wyze system so I’d screen cap what you have so you can make the case to Wyze if it does something wonky. ---
**Author:** ![db2](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/db2/32/53885_2.png) [@db2](https://forums.wyze.com/u/db2)\ **Post date:** [June 14, 2022, 9:21pm UTC](https://forums.wyze.com/t/v3-notifications-still-broken-1-month-later/232775/11 "2022-06-14T21:21:29Z")
Yes lots of people still having the same problem with no solution. Please let me know if you figure it out. Here are other threads where we are still looking for solutions. It’s been a month for me. > [@CamPLUS+Cam3 Notifications Buggy (Found a Workaround Fix)](https://forums.wyze.com/t/camplus-cam3-notifications-buggy-found-a-workaround-fix/230936): > > Let me just start by saying I really like my Wyze Cam 3 and it has worked very well up until this point. I mainly use it to keep an eye on the front of my property (Amazon drivers don’t always ring the doorbell). Up until recently (a few weeks before the latest firmware update) I upgraded to CamPLUS so i could get Vehicle and Person detection on top of the normal Motion Detected notifications. This worked great…until it didn’t. Some days it detects a Person, other days I only get Motion detect… > [@CamPlus Event Detection stopped working since Saturday](https://forums.wyze.com/t/camplus-event-detection-stopped-working-since-saturday/227134/42): > > I am having same issue V3 with cam+ not receiving notifications if I turn off the cam+ the notifications work. All other cameras on cam lite are working properly. This is very frustrating since it is the most critical camera for me in my group. I’ve done everything the tech has asked still no resolve > [@V3 not receiving notification while connected to cam plus](https://forums.wyze.com/t/v3-not-receiving-notification-while-connected-to-cam-plus/231563): > > It’s been 4 weeks on an open help ticket my V3 will not receive notifications while subscribed to cam plus. it worked fine until about a month ago. It records event but will not send notification. Moving it back to cam lite the notifications work. If you have time to fill my inbox with products for sale you need to take the time to resolve this issue I and others are having with cam plus ---
**Author:** ![jaytmaill](https://avatars.discourse-cdn.com/v4/letter/j/edb3f5/32.png) [@jaytmaill](https://forums.wyze.com/u/jaytmaill)\ **Post date:** [June 14, 2022, 10:25pm UTC](https://forums.wyze.com/t/v3-notifications-still-broken-1-month-later/232775/12 "2022-06-14T22:25:45Z")
okay, so it seems to be working again now. The last thing I did before resolution was to remove/re-add one of the RSTP V3s. which didnt resolve the issue imediately it seems, I hadnt gotten around to getting the 2nd RTSP V3 yet but since my last post I reset 1 RTSP V3 and the Production V3, now all three functional with notifications… Very odd… My only thought is that the first RSTP device was somehow affecting notifications for the other(??) So to those of you still having issue, try to remove the V3s from your account then re-add them? Doesn’t really make sense to me at the moment. edit: grammar ---
**Author:** ![eibyer](https://avatars.discourse-cdn.com/v4/letter/e/8e8cbc/32.png) [@eibyer](https://forums.wyze.com/u/eibyer)\ **Post date:** [June 14, 2022, 11:00pm UTC](https://forums.wyze.com/t/v3-notifications-still-broken-1-month-later/232775/13 "2022-06-14T23:00:49Z")
I have a mix of v2 and outdoor cams and seem to be affected by this issue also. ---
**Author:** ![jaytmaill](https://avatars.discourse-cdn.com/v4/letter/j/edb3f5/32.png) [@jaytmaill](https://forums.wyze.com/u/jaytmaill)\ **Post date:** [June 14, 2022, 11:13pm UTC](https://forums.wyze.com/t/v3-notifications-still-broken-1-month-later/232775/14 "2022-06-14T23:13:59Z")
Is this “issue” affecting notifications from your V2 or V3 cameras? ---
**Author:** ![eibyer](https://avatars.discourse-cdn.com/v4/letter/e/8e8cbc/32.png) [@eibyer](https://forums.wyze.com/u/eibyer)\ **Post date:** [June 14, 2022, 11:18pm UTC](https://forums.wyze.com/t/v3-notifications-still-broken-1-month-later/232775/15 "2022-06-14T23:18:05Z")
Yes, notifications just stopped from all of v2, outdoor and v1 pan. ---
**Author:** ![jaytmaill](https://avatars.discourse-cdn.com/v4/letter/j/edb3f5/32.png) [@jaytmaill](https://forums.wyze.com/u/jaytmaill)\ **Post date:** [June 14, 2022, 11:31pm UTC](https://forums.wyze.com/t/v3-notifications-still-broken-1-month-later/232775/16 "2022-06-14T23:31:54Z")
If same problem as mine, my solution was to remove them an re-add. If you haven’t tried, worth a shot. I was ready to pitch them. ---
**Author:** ![db2](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/db2/32/53885_2.png) [@db2](https://forums.wyze.com/u/db2)\ **Post date:** [June 15, 2022, 1:53am UTC](https://forums.wyze.com/t/v3-notifications-still-broken-1-month-later/232775/17 "2022-06-15T01:53:58Z")
Update… since about 6pm EST, I have been receiving all push notifications from V2 & V3 on iPhone 13. My AI notifications from CamPlus and regular “Motion” events. Before I was only getting AI events pushed to phone, but no motion. I have made NO changes at all… I hope this means they are fixing something on their side and we are finally getting this resolved. I’ll update if they stop working again. ---
**Author:** ![fz8](https://avatars.discourse-cdn.com/v4/letter/f/edb3f5/32.png) [@fz8](https://forums.wyze.com/u/fz8)\ **Post date:** [June 17, 2022, 11:31pm UTC](https://forums.wyze.com/t/v3-notifications-still-broken-1-month-later/232775/18 "2022-06-17T23:31:21Z")
I have noticed that the cameras work best out Of the box old firmware! I am using them as So. I think they are trying to add to many Different devices and the V2 and V3 are unable To handle it and it causes other problems! Stay simple!