# V3 Cam - Grey out PLAYBACK not working (2024-02-25)

**URL:** <https://forums.wyze.com/t/v3-cam-grey-out-playback-not-working-2024-02-25/291777>\
**Category:** Wyze App\
**Tags:** bug, iphone-ipad\
**Created:** [February 26, 2024, 1:16am UTC](https://forums.wyze.com/t/v3-cam-grey-out-playback-not-working-2024-02-25/291777 "2024-02-26T01:16:30Z")\
**Posts on this page:** 1\
**Showing post:** 11

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**Author:** ![StevenA](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/stevena/32/98871_2.png) [@StevenA](https://forums.wyze.com/u/StevenA)\
**Post date:** [March 18, 2024, 1:22am UTC](https://forums.wyze.com/t/v3-cam-grey-out-playback-not-working-2024-02-25/291777/11 "2024-03-18T01:22:58Z")

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If you have not submitted a Log for the v3 Playback issue, please do so to help the Wyze Team.

> [@Fix-It Friday - 3/1/2024](https://forums.wyze.com/t/fix-it-friday-3-1-2024/292223/46):
>
> _ **Reddit - microSD playback button is grayed out on Event Viewer** _ 💾
> 
> We think we have located the cause on the Wyze Cam Pan v3 and hope to have it resolved soon. If it is affecting you on other cameras, please submit a log and let me know the model of the camera and the log number.
> 
> In the Wyze app, go to Account \> Wyze Support \> Submit a Log. Select your device from the dropdown menu. Then fill in the description box with the date, time, and time zone of the most recent time you noticed this issue and a description of what’s happening. Make sure the Send Logs option is selected and then submit your log. When you have the log number, please post it and tag me so I can get it to the right folks.

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_[View the full topic](https://forums.wyze.com/t/v3-cam-grey-out-playback-not-working-2024-02-25/291777)._