V2 outdoor cam can't show events like used to just gives a still pic

When you see an event now seems to be in a still only? Something’s different? is it that they want me to get a subscription seems to indicate that

A Cam-Plus subscription will give you 12 seconds of video rather than the still picture. If you see the still picture, you can always go to the SD card and capture the full video without subscribing to Cam-Plus.

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