UPDATE: Wyze support has gotten back to me to say that the image of the Kitchen is a placeholder image used for the V1 cameras as they are apparently unable to generate thumbnails. The problem is my cam is a V2. I replied that is is, and she said she’s gonna look into it. They are planning to change the thumbnail to something “less alarming.”
UPDATING TITLE WITH NEW INFORMATION, Original post below:
So since I updated to the App v 2.0 (iOS) I’ve been experiencing a couple of bugs, one of which seems to be a SEVERE privacy issue. Occasionally I will get notifications from both my cams (1 v2 and one PTZ) and when I go to watch the video in events, two event videos will show (one from each camera), but the video is the same for each event (from the v2 camera,) This doesn’t happen every time, but it happens at least 50% of the time. More troubling than that is that frequently the thumbnail on the event video is from SOMEONE ELSE’S CAMERA! The thumbnail that shows is always the same one, and it’s clearly not my house because I don’t have curtains. I have attached a screenshot. This is very disturbing. I will be cross-posting this to support and to the reddit thread because this needs to be addressed ASAP. What if images from my cams are showing on other users’ cams? I have tried deleting and reinstalling the app, checking for new firmware, and rebooting the cameras. No change. V2 is running firmware 4.9.3.64. PTZ is running firmware 4.10.2.27.
