# Using Wyze Vaccuum on Different Floors (top/basement)

**URL:** <https://forums.wyze.com/t/using-wyze-vaccuum-on-different-floors-top-basement/154882>\
**Category:** Cameras\
**Tags:** troubleshooting, important, robot-vacuum, support, not-platform-specific\
**Created:** [January 10, 2021, 4:56am UTC](https://forums.wyze.com/t/using-wyze-vaccuum-on-different-floors-top-basement/154882 "2021-01-10T04:56:10Z")\
**Posts on this page:** 9\
**Page:** 2

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**Author:** ![ash1](https://avatars.discourse-cdn.com/v4/letter/a/8c91f0/32.png) [@ash1](https://forums.wyze.com/u/ash1)\
**Post date:** [May 28, 2021, 12:17pm UTC](https://forums.wyze.com/t/using-wyze-vaccuum-on-different-floors-top-basement/154882/22 "2021-05-28T12:17:03Z")

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This feature has been available for a couple of weeks now in the beta version of the app and firmware. I’ve been using it and it works well. You can read more about beta versions here:

> **[Become a Beta Tester](https://www.wyze.com/pages/become-a-beta-tester)**
>
> Thank you for your interest in our Beta Program! We greatly appreciate you joining our efforts to improve our products. As one of our beta testers, you will see new products, features, and bug fixes before they become public! Please keep in mind that...

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**Author:** ![Jeggert\_vpi](https://avatars.discourse-cdn.com/v4/letter/j/278dde/32.png) [@Jeggert\_vpi](https://forums.wyze.com/u/Jeggert_vpi)\
**Post date:** [May 28, 2021, 12:34pm UTC](https://forums.wyze.com/t/using-wyze-vaccuum-on-different-floors-top-basement/154882/23 "2021-05-28T12:34:38Z")

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Thanks, but that beta hasn’t been downloading for me. I’ll keep my eye out if it does eventually load up.

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**Author:** ![Michael00](https://avatars.discourse-cdn.com/v4/letter/m/aeb1de/32.png) [@Michael00](https://forums.wyze.com/u/Michael00)\
**Post date:** [May 28, 2021, 2:07pm UTC](https://forums.wyze.com/t/using-wyze-vaccuum-on-different-floors-top-basement/154882/24 "2021-05-28T14:07:34Z")

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That’s the thing- I don’t want to lose my no-go zones. It took some fidgeting to get them just right. I can’t recreate them in a few seconds.

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**Author:** ![c0nn0rm](https://avatars.discourse-cdn.com/v4/letter/c/58f4c7/32.png) [@c0nn0rm](https://forums.wyze.com/u/c0nn0rm)\
**Post date:** [May 28, 2021, 4:08pm UTC](https://forums.wyze.com/t/using-wyze-vaccuum-on-different-floors-top-basement/154882/25 "2021-05-28T16:08:56Z")

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Problem is that I don’t want to loose my map. I need the virtual walls and I don’t want to redo them again and again

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**Author:** ![Jeggert\_vpi](https://avatars.discourse-cdn.com/v4/letter/j/278dde/32.png) [@Jeggert\_vpi](https://forums.wyze.com/u/Jeggert_vpi)\
**Post date:** [June 19, 2021, 3:45pm UTC](https://forums.wyze.com/t/using-wyze-vaccuum-on-different-floors-top-basement/154882/26 "2021-06-19T15:45:16Z")

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> [@ash1](#):
>
> This feature has been available for a couple of weeks now in the beta version of the app and firmware. I’ve been using it and it works well. You can read more about beta versions here:  
> [Become a Beta Tester – Wyze Labs, Inc.](https://wyze.com/become-a-beta-tester)

So, according this this: [Beta app to install beta software for Wyze vacuum did not install - #16 by lockgavin](https://forums.wyze.com/t/beta-app-to-install-beta-software-for-wyze-vacuum-did-not-install/179274/16)

"The beta firmware for WRV is not given to all beta testers. It is given randomly or by batch. The firmware may be provided to them but we don’t have a timeframe for that.”

So, yea, 6 months later, still no multi-floor support.

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**Author:** ![Michael00](https://avatars.discourse-cdn.com/v4/letter/m/aeb1de/32.png) [@Michael00](https://forums.wyze.com/u/Michael00)\
**Post date:** [June 19, 2021, 5:19pm UTC](https://forums.wyze.com/t/using-wyze-vaccuum-on-different-floors-top-basement/154882/27 "2021-06-19T17:19:55Z")

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Hopefully this gets moved along faster. I’d guess that more homes have 2 levels than just one level in the US. Where I live a lot of people have a finished basement and main level even in a ranch home.

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**Author:** ![Atheist](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/atheist/32/38491_2.png) [@Atheist](https://forums.wyze.com/u/Atheist)\
**Post date:** [June 23, 2021, 4:33pm UTC](https://forums.wyze.com/t/using-wyze-vaccuum-on-different-floors-top-basement/154882/28 "2021-06-23T16:33:02Z")

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It is a big deal if the map is erased. We often bring up the map, select a couple of rooms that need cleaning, and let her/him go at it. As others have said, map saving is important.

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**Author:** ![dave868](https://avatars.discourse-cdn.com/v4/letter/d/46a35a/32.png) [@dave868](https://forums.wyze.com/u/dave868)\
**Post date:** [January 24, 2023, 3:10pm UTC](https://forums.wyze.com/t/using-wyze-vaccuum-on-different-floors-top-basement/154882/29 "2023-01-24T15:10:39Z")

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Hello. So far love the LiDAR vacuum. I need to add a second floor. But it won’t let me unless starts from the base. Is it possible to add a second floor without moving the base to the second floor?

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**Author:** ![Loki](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/loki/32/1595_2.png) [@Loki](https://forums.wyze.com/u/Loki)\
**Post date:** [January 24, 2023, 3:42pm UTC](https://forums.wyze.com/t/using-wyze-vaccuum-on-different-floors-top-basement/154882/30 "2023-01-24T15:42:25Z")

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What firmware is on your unit and where and when did you purchase it?

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