I updated the firmware as directed. I got the light blue solid and then after reboot a flashing light blue which I assume is blue and yellow. When I plug it into my laptop it starts flashing light blue again but it is not recognized.in Zoom when I try to select a different camera tha the built in one. (I use a monitor and keep my laptop closed.
I had never heard of “Webcam” firmware - but I have heard of the RTSP firmware being called LOTS of other names, so I assumed she was talking about the RTSP firmware. As far as I knew, the only alternate firmware for the V2 and Pan cameras was the RTSP (which I have in most of mine).
Those are the exact instructions that I followed. Everything looks correct. At the end it shows an alternating light blue. I then plug it into the laptop and it again alternates light blue. But when I start Zoom the only camera that shows is the built in one.
Anything I can try? Or is there another way to effect the same result.
I wish I could help. All I can suggest is launching the Win10 camera app (press Window Key, then type “camera”) and see if you can select it there, or go to Device Manager (press Window Key, then type “device”) and see if it shows up under the Cameras branch.
Also, does your PC do the USB “badoop” sound when you connect it? Anything appearing in the lower right system tray at that time?
Lastly of course, perhaps the firmware didn’t “take”. I’ve heard it’s typically necessary to use only small size card partitions (something like 2GB to 8GB) for successful firmware flashing.
The camera when plugged into the laptop is alternation the blue orange on and off which is the way it ended after I flashed it.
What should it be showing?
Thanks for your ideas.
Windows camera and Devices only show the integrated camera.
I usually do get a sound when I plug in something but nothing with this.
I must have tried reflashing it ten times.
What I haven’t tried is making a smaller partition since it recommended a 32gb card.
It is formatted FAT32. Is that an issue? When I tried to shrink it, the option was greyed out.