# Two Factor Authentication for outside US

**URL:** <https://forums.wyze.com/t/two-factor-authentication-for-outside-us/28376>\
**Category:** Cameras\
**Created:** [April 28, 2019, 11:05am UTC](https://forums.wyze.com/t/two-factor-authentication-for-outside-us/28376 "2019-04-28T11:05:48Z")\
**Posts on this page:** 1\
**Showing post:** 3

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**Author:** ![Loki](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/loki/32/1595_2.png) [@Loki](https://forums.wyze.com/u/Loki)\
**Post date:** [April 28, 2019, 2:44pm UTC](https://forums.wyze.com/t/two-factor-authentication-for-outside-us/28376/3 "2019-04-28T14:44:40Z")

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> [@gemniii](#):
>
> /edit - and why bring up New Zealand? is it in the EU?

Because Brian is in New Zealand, part of “Pacific”.

@BrianC, As @gemniii mentions, Wyze does not sell or support their products outside the US because of several reasons including lack of overseas servers, shipping arrangements, support staff etc. They have tried unsuccessfully to get Amazon to stop selling the cameras overseas.

See the video below starting at the 3:30 mark:

> [@Wyze Q&A Episode 1](https://forums.wyze.com/t/wyze-q-a-episode-1/18230):
>
> We had many great questions sent in for our first episode of Wyze Q&A! We covered many of the top questions we received in the first episode so check it out! [[Wyze Q&A Episode 1] ](https://www.youtube.com/watch?v=o8EqBDmKBik) In order of appearance: Dave - Founder/Head of Marketing Dongsheng - Founder/CPO (Chief Product Officer) Mike - Director of Product Development Yun - Founder/CEO Tao - Director of Software Development Frederik - Senior Director of Technology & Services Here is a timestamp index of the topics covered…

That said, you can vote for app-based 2FA here:

> [@Add authenticator app(s) for 2 Factor Authentication (2FA)](https://forums.wyze.com/t/add-authenticator-app-s-for-2-factor-authentication-2fa/27960):
>
> BELATED UPDATE: Authenticator app options were added for 2FA in app version 2.10. Most people voted for google authenticator (54% of you voted for it) but for some reason the wyze team decided that it was a good idea to go with the second most upvoted one instead (SMS). Many people have pointed out that SMS authenticator has flaws, insecure and not region specific which make google authenticator a better choice.

Be sure to click the VOTE button at the top.

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_[View the full topic](https://forums.wyze.com/t/two-factor-authentication-for-outside-us/28376)._