Thermostat squeaky wheel

Anyone else having issues with the wheel on the thermostat making noise? I purchased a couple thermostats. One of them works fine, but on the other, the wheel loudly squeaks when turned in either direction. Wondering if this is a hardware defect.

i have 2 and both don’t squeak …


@ttreat31 this is most likely a defective unit.
You may want to contact Wyze Customer Support about this issue!
By phone: (206) 339-9646 Available Monday - Friday 5 am - 6 pm PT and Saturday 8 am - 4 pm PT
Or online:
phone support is typically faster however this isn’t always true due to fluctuation in the amount of calls.