I went out of state for this weekend and on my second night my t-stat is appearing as offline .
Last week when this happened , all I did was restart the device in the settings and that got it back online .
I did that twice , and it didn’t get it online .
I went and restarted my wifi router through the xfinity app and that didn’t get it back online either
So I’m left with no other ways to get it back online , I would like to have it online so when I’m coming back home my t-stat which is on auto switch can kick on the ac to cool my house down before I arrive.
Any help and suggestions thanks