Thermostat is offline

[Rulwiz]

Just woke up and saw my thermostat is offline , great what a convenience.

What are some trouble shooting steps so I can get my device back online .

If I wanted an unreliable thermostat then I would’ve never gone with the wyze , google nest or ecobee here i come …

Edit : my t-stat was able to get online . Turning off/on the breaker multiple times didn’t do no Justice , taking it off the wall and waiting a few minutes and plugging it back in didn’t bring it back online . After about 10 restarts to the device it was able to get back online

[R.Good]

Hey @Rulwiz…

Couple things.

First try rebooting the device. This can be done by pulling the unit off the mount for a minute or 2 then reattaching it.

If this does not resolve. You can try rebooting your router.

See troubleshooting guide for an offline device.

My Wyze thermostat is offline.

If all else fails, would contact Wyze Support

[Rulwiz]

@Rulwiz

Edit : my t-stat was able to get online . Turning off/on the breaker multiple times didn’t do no Justice , taking it off the wall and waiting a few minutes and plugging it back in didn’t bring it back online . After about 10 restarts to the device it was able to get back online

@R.Good

[R.Good]