Thermostat Display Unreadable

At first it worked fine for a month maybe. Then you could see that it was beginning to skew way off to the right of where it should be (only the leftmost parts warped way out shape were even visible). Now, it just lights up when detecting movement but there’s nothing readable at all.
I’ve updated firmware, restarted it, removed it and replaced it, shut off the breaker and then powered on again. Display is useless now.
So far it’s still working with the app and echo verbal commands but, I need help since it really needs to be usable at the unit when the internet goes out in a storm or other reasons and it isn’t functional at the interface at all.

Thanks for any help here.

With an unreadable display, it sounds like you are ready for a replacement:

Customer Support

There are many ways to contact Wyze. Their phone number is (206) 339-9646, or you can chat with an agent or create a ticket on the support site.

They’re open for support between 4 am-8 pm PT Monday through Friday, and 8 am-4 pm PT Saturday.

Thank you. I’m going to call again and *fingers crossed this’ll get fixed.