Hi @perrycomo92882 - your video is very clear. We are currently QAing some updates to the client-side logic that attempts to smartly buffer if there’s packet loss detected. This is by no means a final solution, but a quicker optimization. We plan to deploy this next week. In parallel, we are debugging things from the firmware and server level - this initiative will take a bit longer, but we believe it’s a worthwhile investment. Lastly, we’re investigating other best practices to ensure livestream uptime is maximized.
In short, this is still our #1 priority. Thanks for holding us accountable. More to come next week.