Tech support to billing why promise calls or emails back?

I signed up for Wyze home monitoring in Nov 2022. Since then I have not been able to get it registered. When trouble shooting with the on line support we do the same things that we end up with my hub being bricked.

Latest I called last week. Now I’m to wait for a 24 hrs email response to discuss the year of service I haven’t received plus all the hardware.

I’d like to get it going but not once do I get an email back. It’s like Groundhog Day. Call again to be put in the queue to nowhere

Please. Does someone have a North American call center number

3 posts were merged into an existing topic: Sense hub forced firmware bricks 2 hubs