# Sprinkler plus subscription

**URL:** <https://forums.wyze.com/t/sprinkler-plus-subscription/233696>\
**Category:** Services & Integrations\
**Tags:** sprinkler-plus, home-monitoring\
**Created:** [June 23, 2022, 4:00pm UTC](https://forums.wyze.com/t/sprinkler-plus-subscription/233696 "2022-06-23T16:00:22Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![rdaniel805](https://avatars.discourse-cdn.com/v4/letter/r/22d042/32.png) [@rdaniel805](https://forums.wyze.com/u/rdaniel805)\
**Post date:** [June 23, 2022, 4:00pm UTC](https://forums.wyze.com/t/sprinkler-plus-subscription/233696/1 "2022-06-23T16:00:22Z")

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Just got off the phone with Wyze. I purchased a sprinkler controller November 18, 2020. I was told as an early purchase I would get 2 years of Sprinkler Plus free. Just noticed it was not listed on my subscriptions list. After calling I was told that my “credit” was used on cam plus when I didn’t renew it. Never was I informed of this transaction. Be sure to check your subscription on sprinkler plus. Had I paid, they would have beat me out of $$. Since I didn’t lose my money, they just confiscated any TRUST I might have had in the company. Many previous purchases…no more.

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**Author:** ![WyzeJasonJ](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/wyzejasonj/32/8461_2.png) [@WyzeJasonJ](https://forums.wyze.com/u/WyzeJasonJ)\
**Post date:** [June 23, 2022, 4:31pm UTC](https://forums.wyze.com/t/sprinkler-plus-subscription/233696/2 "2022-06-23T16:31:28Z")

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@rdaniel805  
Welcome to the community, I am sorry you had an experience that damaged your trust in us. When you called in were you given a ticket number and if so could you give it to me so I can look into this.