Spotlight issue

I have 4 v3’s with the Spotlights attached. 2 of the 4 have not worked for months. I emailed Wyze and asked how I could procure (as in I WILL pay) for 2 new USB Splitter cables. Want to guess what Rodrigo told me? They don’t sell the splitter cables and I should try a third party cable (which I’ve already tried). Then, he asks me where I acquired the 2 spotlights without any cables. Friggin ridiculous. I offer to buy the cables and they basically tell me “no”. No offer to even replace the 2 spotlights that are not working. It also feels like they’ve stopped replacing defective lights under “warranty”. Probably started to eat into profits to replace all the [Mod Edit] spotlights and cables they sold everyone.

MOD NOTE: Post edited to conform to the Community Guidelines.

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