Solar Pan Cam stuck on "Authenicating with the camera"

Cameras
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1

I have a Solar Pan Cam on firmware 2.0.0.2083, and most of the time the live view hangs at “Authenticating with the camera,” though it will occasionally connect normally. It’s not a Wi‑Fi issue, since my two other Cam v4 units on the same network connect instantly every time, and this Solar Pan Cam reports an RSSI of about -60 dBm, which is completely reasonable.

When the stream does load successfully, it runs smoothly and sustains 2-3 Mb/s continuously per my firewall logs.

2

I wouldn’t rule out wifi, the solar cam needs more bandwidth than the v4. RSSI is only one small piece of the puzzle (and -60 is pretty weak anyway).

Have you brought it closer to the router to see if anything changes, just as a test?

Also worth noting that the v4 on the latest firmware, at least for me, will connect instantly but actually show a still frame for 5-10 seconds while the stream actually loads, so it can be a bit deceiving.

If it still does it when closer to the router with good wifi quality, the other thought would be something in your router interfering with the authentication. Even when you’re on the same LAN as the camera (and thus the video stream stays local and direct) the authentication has to go out to wyze servers, and your router could have malware protection that is triggering a false positive. So that would potentially explain why once it is connected the video stream is fine and sustaining 2-3 megs

However that same symptom can also happen if the overall wifi signal is poor, all the back and forth negotiation is much more sensitive than the one-way UDP stream of the video. So it is possible that traffic from the cam to your router is fine but router to cam is having issues.

Easiest way to narrow it down is get it closer to the router and see what does or doesn’t change, and then go from there.

3

Thanks for the reply and suggestions. I will look into it.

4

I was wrong, -48 not -60.

5

I forgot to mention that when it fails to connect, the error code is (code-3005).

6

Yeah, pretty generic error code. I would still rule out wifi as an issue by putting it in the same room as the router. If it still has the same issue, look in your router for any of those malware protection/advanced security features (may be something like firewall level high/med/low).

7

Take it in the house and try it.