# So I Can No longer Record 12 Second Clips To The Cloud? **URL:** \ **Category:** Cameras\ **Tags:** cam-pan-v1, cam-v1-v2\ **Created:** [February 9, 2022, 10:05pm UTC](https://forums.wyze.com/t/so-i-can-no-longer-record-12-second-clips-to-the-cloud/216613 "2022-02-09T22:05:52Z")\ **Posts on this page:** 8\ **Page:** 2
**Author:** ![ruffbong](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/ruffbong/32/54536_2.png) [@ruffbong](https://forums.wyze.com/u/ruffbong)\ **Post date:** [February 15, 2022, 11:38pm UTC](https://forums.wyze.com/t/so-i-can-no-longer-record-12-second-clips-to-the-cloud/216613/22 "2022-02-15T23:38:59Z")
Neither of our iso phones here do this. You should try uninstalling the wyze app and reinstalling it. You won’t lose anything like passwords, it will just reinstall the app. ---
**Author:** ![Antonius](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/antonius/32/106761_2.png) [@Antonius](https://forums.wyze.com/u/Antonius)\ **Post date:** [February 16, 2022, 12:16am UTC](https://forums.wyze.com/t/so-i-can-no-longer-record-12-second-clips-to-the-cloud/216613/23 "2022-02-16T00:16:49Z")
Thanks, I’ll consider it. I am using 2.28.0 (a11) now. \*\*\*\* made no difference, deleted the app. Downloaded the app still the same. I can live with it. I got the CP Lite via my account on the Wyze web site not via the app, don’t know or think it should make a difference. ---
**Author:** ![russgoog](https://avatars.discourse-cdn.com/v4/letter/r/ec9cab/32.png) [@russgoog](https://forums.wyze.com/u/russgoog)\ **Post date:** [February 16, 2022, 1:07am UTC](https://forums.wyze.com/t/so-i-can-no-longer-record-12-second-clips-to-the-cloud/216613/24 "2022-02-16T01:07:03Z")
Well, clearly it’s costing Wyze storage space for the clips. So yes, I could opt in for $0 to preserve my options, but I don’t like the idea of making them incur that ongoing cost for my (rather unlikely) potential benefit. If I ever decide I need those clips, I’ll just subscribe and pay for the service. ---
**Author:** ![ruffbong](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/ruffbong/32/54536_2.png) [@ruffbong](https://forums.wyze.com/u/ruffbong)\ **Post date:** [February 16, 2022, 1:37am UTC](https://forums.wyze.com/t/so-i-can-no-longer-record-12-second-clips-to-the-cloud/216613/25 "2022-02-16T01:37:56Z")
You can change your per month payment at any time, man. ---
**Author:** ![amboy36069](https://avatars.discourse-cdn.com/v4/letter/a/a6a055/32.png) [@amboy36069](https://forums.wyze.com/u/amboy36069)\ **Post date:** [March 28, 2022, 12:56am UTC](https://forums.wyze.com/t/so-i-can-no-longer-record-12-second-clips-to-the-cloud/216613/26 "2022-03-28T00:56:37Z")
Just outta curiosity, but can we sue wyze cus they keep changing the service plan. I mean i bought 12 cameras+ accessories for outdoors with outdoor mounts and solar panels to keep them charged/secured and fixed. A lot of stuff and now i can’t even record 12 second video. Can i get my money back for everything!.. This is useless now unless i get the services. Plus they keep limiting your features. Great business plan just like a drug dealer. Give them a taste and then take advantage of your buyers. Force them to pay after they’re hooked. Can’t even use sd card to record on wyze outdoor cam. ---
**Author:** ![tcg550](https://avatars.discourse-cdn.com/v4/letter/t/e9bcb4/32.png) [@tcg550](https://forums.wyze.com/u/tcg550)\ **Post date:** [March 28, 2022, 1:16am UTC](https://forums.wyze.com/t/so-i-can-no-longer-record-12-second-clips-to-the-cloud/216613/27 "2022-03-28T01:16:03Z")
If you read through this topic you can see how to get the same 12 second clips you’ve been getting. ---
**Author:** ![russgoog](https://avatars.discourse-cdn.com/v4/letter/r/ec9cab/32.png) [@russgoog](https://forums.wyze.com/u/russgoog)\ **Post date:** [March 28, 2022, 1:20am UTC](https://forums.wyze.com/t/so-i-can-no-longer-record-12-second-clips-to-the-cloud/216613/28 "2022-03-28T01:20:22Z")
They gave more than ample warning (2 months? 3?) that they were making this change. And they even offered you a way to keep getting the 12 second clips _for free,_ by subscribing to the Cam+ service on a pay-what-you-like basis, where what _ **you** _ like would have been zero. I don’t think you have much justification for complaining. I saw the offer, and deliberately chose not to subscribe, because I don’t really need the clips; I rarely use them; I have storage cards in my cameras; and I don’t want to have them incur any costs on my behalf. ---
**Author:** ![Antonius](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/antonius/32/106761_2.png) [@Antonius](https://forums.wyze.com/u/Antonius)\ **Post date:** [March 28, 2022, 1:31am UTC](https://forums.wyze.com/t/so-i-can-no-longer-record-12-second-clips-to-the-cloud/216613/29 "2022-03-28T01:31:05Z")
You comments are not correct or true. You can get cam plus lite for free if that is your choice, just use the custom amount and put $0.00. And yes you can record to the WCO using scheduled event recording to the SD cards in the cam, I have been doing it for 14 months. [https://support.wyze.com/hc/en-us/articles/360037595072-Scheduled-Recording-on-Wyze-Cam-Outdoor](https://support.wyze.com/hc/en-us/articles/360037595072-Scheduled-Recording-on-Wyze-Cam-Outdoor) [Previous page](https://forums.wyze.com/t/so-i-can-no-longer-record-12-second-clips-to-the-cloud/216613.md?page=1)