Shared Users Access

If you are a shared user on someone else’s account, can you lose access when they updated their Wyze cameras? Like a firmware update

Hi PrettyMess, I’ll take a stab at this. Other good folk will happen along to correct me if I’m off base.

If the Original User updates the Wyze app or accepts a pushed firmware update for a camera - this should NOT cause you to lose access.

If the Original User Factory Resets the shared camera, I believe they will have to reestablish a “share” with your account.

Cheers -peep

Unless the firmware added further security functionality that requires coordination with the app that has forced further security functionality.

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