Setting up Wyze Plug Issue

I just got my first set of Wyze plugs, and I am trying to set them up. I have WiFi 2.4G & 5G. When I enter the WiFi name for the 2.4G, the setup tells me that it does not support 5G, and all I have is a button to go to my WiFi settings. I can’t go any further. I also tried to change my Android phone to use the 2.4G WiFi and it keeps telling me that it does not support 5G. Please advise.

Do your 2.4 & 5 GHz WiFi networks have the same SSID (WiFi network name)?

Welcome to the community, @pakmul. You might want to check out this topic by one of the forum Mavens, @Newshound. :slight_smile: