# Set up not working

**URL:** <https://forums.wyze.com/t/set-up-not-working/307174>\
**Category:** Cameras\
**Tags:** cam-v3, iphone-ipad\
**Created:** [August 12, 2024, 7:05pm UTC](https://forums.wyze.com/t/set-up-not-working/307174 "2024-08-12T19:05:58Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![dmpecci](https://avatars.discourse-cdn.com/v4/letter/d/5fc32e/32.png) [@dmpecci](https://forums.wyze.com/u/dmpecci)\
**Post date:** [August 12, 2024, 7:05pm UTC](https://forums.wyze.com/t/set-up-not-working/307174/1 "2024-08-12T19:05:58Z")

</div>

I have two Wyze cam 3v – one connected to the internet, the other does not seem to be connecting. I have 5g in the house but confused why one would connect and the other doesn’t. I don’t think it would be a 5g issue if one is connected fine. When I hit ‘set up’ nothing happens. I even tried continuing without waiting to hear

---

<div class="post-metadata">

**Author:** ![dave27](https://avatars.discourse-cdn.com/v4/letter/d/e274bd/32.png) [@dave27](https://forums.wyze.com/u/dave27)\
**Post date:** [August 12, 2024, 8:10pm UTC](https://forums.wyze.com/t/set-up-not-working/307174/2 "2024-08-12T20:10:40Z")

</div>

Should not be related to your 5G internet connection. If pushing/holding the setup button does not put it into setup mode, it sounds like a faulty camera and probably needs to be replaced. Does it appear to be getting power at all? There should at least be a light on it when it is powering up.

---

<div class="post-metadata">

**Author:** ![system](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/system/32/1_2.png) [@system](https://forums.wyze.com/u/system)\
**Post date:** [November 10, 2024, 8:10pm UTC](https://forums.wyze.com/t/set-up-not-working/307174/3 "2024-11-10T20:10:41Z")

</div>

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.