# Service Advisory - 11/13/2025 **URL:** \ **Category:** Wyze News\ **Tags:** service-advisory\ **Created:** [November 14, 2025, 12:24am UTC](https://forums.wyze.com/t/service-advisory-11-13-2025/338777 "2025-11-14T00:24:55Z")\ **Posts on this page:** 4\ **Page:** 2
**Author:** ![WyzeJasonJ](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/wyzejasonj/32/8461_2.png) [@WyzeJasonJ](https://forums.wyze.com/u/WyzeJasonJ)\ **Post date:** [November 14, 2025, 4:18pm UTC](https://forums.wyze.com/t/service-advisory-11-13-2025/338777/21 "2025-11-14T16:18:41Z")
We are looking into those issues now, updates will be here > [@Service Advisory - 11/14/2025](https://forums.wyze.com/t/service-advisory-11-14-2025/338805/1): > > 11/14/2025 7:55 AM PT - We are receiving reports about users unable to log in due to not receiving the 2FA code via SMS or email. We are actively investigating and working to resolve the issue. We sincerely apologize for the inconvenience and appreciate your patience as we work to resolve the issue. [Service Status & Known Issues – Wyze](https://support.wyze.com/hc/en-us/articles/360015979872-Service-Status-Known-Issues#Accordion-11-14-2025-0) ---
**Author:** ![Resist](https://avatars.discourse-cdn.com/v4/letter/r/898d66/32.png) [@Resist](https://forums.wyze.com/u/Resist)\ **Post date:** [November 17, 2025, 4:53am UTC](https://forums.wyze.com/t/service-advisory-11-13-2025/338777/22 "2025-11-17T04:53:06Z")
I’ve been patient with Wyze over many things over the years. But you reach a point where it runs out, when the same issues keep happening time and time again. Just makes it hard to rely on products when they keeps failing. ---
**Author:** ![ranma.soatome](https://avatars.discourse-cdn.com/v4/letter/r/a8b319/32.png) [@ranma.soatome](https://forums.wyze.com/u/ranma.soatome)\ **Post date:** [November 17, 2025, 6:24am UTC](https://forums.wyze.com/t/service-advisory-11-13-2025/338777/23 "2025-11-17T06:24:27Z")
When is this going to be resolved completely? I have unable to access my cameras via the app for days, and I can only access them via the web browers by playing wack a mole as your site decides randomly what browser it will let in, forcing me to switch between Edge, Chrome and Firefox. I have already had several incidents occur that I would have liked to have seen the video for, but as I can’t access the actual cameras and have to rely on events, I am unable to get the complete picture that I need. This is beyond frustrating and is really becoming the straw that broke the camel’s back. ---
**Author:** ![StevenA](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/stevena/32/98871_2.png) [@StevenA](https://forums.wyze.com/u/StevenA)\ **Post date:** [November 18, 2025, 4:47pm UTC](https://forums.wyze.com/t/service-advisory-11-13-2025/338777/24 "2025-11-18T16:47:57Z")
Not sure if this is affecting Wyze, but there is a Cloudflare outage. > **[A major Cloudflare outage took down large parts of the internet - X, ChatGPT...](https://www.techradar.com/pro/live/a-cloudflare-outage-is-taking-down-parts-of-the-internet)** > > Cloudflare issues fixed following major outage [Previous page](https://forums.wyze.com/t/service-advisory-11-13-2025/338777.md?page=1)