Sensor automation not working

Cameras
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102

did we have a software update that caused this last night?

103

My last Wyze app update has been 3 days agoā€¦did not experience any issues until today.

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104

I see tons of failed triggers in my history. Several for Switches I am not even using.

It is getting worse. All my Bulbs are OFF. Two show ON. I manually toggle them OFF and leave the App. When I check again, the App shows those two as ON. I even used a group toggle to turn all 4 On, then Off. When I return, the same 2 show ON again.

I have a Ring, no problems. I have Treatlife bulbs, no problems. I use Alexa, no problems. Fire Stick and TV, no problems.

105

I was having the same issue this morning with a bulb showing ON when it was actually OFF. Did the same thing, turned it off in the app, closed the app, reopened it and it said it was ON again. That seems to have stoppe but sensors arenā€™t working properly. Thereā€™s a huge delay and automations arenā€™t triggering at all. This is very frustrating. The same thing happened last month and again in August. There was a huge issue both times.

106

Yeah apparently itā€™s a known issue, but I am not sure where they are in resolution process. Last update was 1pm today 12/19/20

107

This is incredible. Far from the first, second, or third time. Iā€™m sure itā€™s far from the last.
Wyze will sayā€¦ā€Sorry about that.ā€ Again.
At some point, ā€œsorryā€ doesnā€™t cut it.

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108

Sensors not working here, I have 5 of them, no immediate notifications, and several notifications that are hours old.

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109

I am actually surprised we have not heard about any updates on this since 1p pt

110

My cameras have been screwed up all day. I canā€™t control the on/off or the automations.

111

They go home for the day at noon on Saturday. :rage:

112

My smart plug was doing that 20 hours ago. it was showing ON when it was OFF after it failed to turn off according to the set schedule.

113

Surprise, Surprise

I went into Alexa and set up my routines there. Works perfectly. Open the door, the sensor triggers the bulb on. Close the doorā€¦ light off.

I will just use Alexa as if using different manufacturers devices. Tired of Wyze flukes

114

Looks like my devices are working again, fingers crossed itā€™s all fixed

1 Like
115

Mine arenā€™t. One Bulb showed the cloud symbol and after it was back online the toggle was no longer stuck on. The trigger still doesnā€™t work.

116

Iā€™m finally back in working order againā€¦
Was a long 24 hrs though

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117
1 Like
118

my sensor is working again. Thank you!!

119

things still failing -

triggers that are for sensor being clear for N minutes: none of these triggers are firing, they donā€™t show up in history at all.

uploading short video events on triggers: 100% failure across the board all cams all triggers.

@WyzeGwendolyn it seems this is still failing for a bunch of folks below, any update?

120

Triggers turn light on, but donā€™t turn light off when clear or door closed.
Hope this gets resolved soon
So annoying

2 Likes
121

Having this same issue right now