Sense motion detector always active

Installed the sense motion detector today in my basement. Since then it is constantly detecting motion when there is none. Removed battery, reset and reconnect and have the same issue.

I had this issue too at first… But then when I reset it… It seemed to work

Here is the Wyze Sense Troubleshooting Guide

If that doesn’t solve it, keep in mind that this is primarily a user-to-user forum. If you don’t get help here from the community, file a support request including log files. That will ensure that the logs are captured. You might want to submit the ticket right away because there’s somewhat of a backlog. You can always let them know it’s already resolved when they contact you.

1 Like